Customer Service Administration

Job Description Practice strong inter-personal skills and critical thinking, while ensuring delivery of high-quality standards and service level to serve the internal and external stakeholder across all channels within the agreed turnaround time (TAT). Responsible for report preparation and presentation, analyses information relating to the work, process...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Responsibilities** - Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company. - Handle inbound and outbound calls. - Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time. - Assist in overall administrative duties. **Requirements**: -...

Hello Joy is looking for a dynamic and enthusiastic Customer Service Executive to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...

**Key responsibilities**: Reporting to the Office Manager, your role will be varied include: - Generating reports for customers, vendor and management through internal systems as well as EXCEL - Extensive data entry and data management that requires accuracy to their internal systems - Managing and cross-checking customer data - Providing back up support to...

**Key responsibilities**: Reporting to the Office Manager, your role will be varied include: - Generating reports for customers, vendor and management through internal systems as well as EXCEL - Extensive data entry and data management that requires accuracy to their internal systems - Managing and cross-checking customer data - Providing back up support to...

Are you an expert administrator who thrives on working with many stakeholders throughout the week? Do you enjoy working in roles where no two days are the same? If so, then a **Services & Operations Administrator** role with us might be what you’re looking for. As part of our Professional Services team, you’ll be at the forefront of our business and...

scan documents eMAS, Eximius Medical Administration Solution Sdn Bhd, is a 100% Malaysians owned company providing medical administration/management solutions. It is established and administered by senior healthcare professionals with the ultimate aim of optimizing each level of medical service. A dedicated company, eMAS providies comprehensive Confidential...

**Hiring of CUSTOMER SERVICE, working Location in KL Eco City Bangsar (near LRT Abdullah Hukum), salary RM2500 to RM3500. Must be able to speak in Mandarin as need to attend to mandarin speaking clients.** **Working Hours: Mon, Wed & Fri (10am-7pm), Tue & Thurs (10am-8pm), Sat (10am-3pm), one off-day choose from Mon-Sat.** **Job Descriptions**: - Provides...

**Position : Customer Service** **Working Location : KL Eco City Bangsar, Kuala Lumpur** **Salary Range : RM 2,500 to RM 3,500** **Working Hours : Monday to Friday (11 am-8.30pm)** **Saturday (11.30am-4.30pm)** **Job Descriptions** Provides support for orders, questions, concerns, and events for Wellness Advocates in Malaysia. **Key Responsibilities** -...

**Position**: Customer Service **Location**: Bangsar **Salary range** : RM2,500 - RM 3,500 **Working hours**: Monday to Friday - 11:00am to 8:30pm (one-hour lunch break) Saturday - 11:30am to 4:30pm **Key responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform warehouse duties...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Job Description: Responsible for the general administration functions. Managing correspondences with internal/external stakeholder Responsible in warehouse management. Responsible in office maintenance, office equipment and office furniture. Responsible to liaise with supplier/vendor/contractor for quotation or office repair maintenance, repair office...

Job Description: Responsible for the general administration functions. Managing correspondences with internal/external stakeholder Responsible in warehouse management. Responsible in office maintenance, office equipment and office furniture. Responsible to liaise with supplier/vendor/contractor for quotation or office repair maintenance, repair office...

Position : Customer Service Working Location : KL Eco City Bangsar, Kuala Lumpur Working Hours : Monday to Friday (11am-830pm) Saturday (1130am-430pm) **Key Responsibilities** - Communicate effectively on customers enquiries - Customer management - Support related events - Provide clerical and administrative support to management office if needed - Perform...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

Job Description: Customer Support Administrator (Leads Management) Company Overview: MK Sustainable Metal Trading is a pioneering company in Malaysia's metal industry, committed to reshaping traditional practices through sustainable approaches. With a focus on ethical sourcing, transparent processes, and eco-conscious solutions, we specialize in recycling a...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

**Team Leadership and Management**:Lead, mentor, and motivate a team of customer service representatives. Conduct regular performance evaluations and provide coaching and feedback to enhance team performance. **Customer Service Excellence**:Develop and implement strategies to enhance the overall customer service experience. Ensure prompt and effective...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...