Assistant Director of Sales

2 weeks ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 23134068

**Job Category** Sales & Marketing

**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.

**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade

  • Associate Director of Sales

    1 week ago

    Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur Full time

    Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Associate Director of Sales is responsible to assist in providing leadership in all selling activities within the hotel, working closely with the...

  • Personal Assistant to Managing Director

    3 days ago

    Kuala Lumpur, Malaysia SMX GLOBAL SDN BHD Full time

    **JOB SUMMARY** Provide full administrative, secretarial and personal assistance to the Managing Director in ensuring smooth management of her day to day affairs, and most effective use of her time Handle sensitive and complex issues in a professional and positive manner.Take initiative as appropriate especially in the Director absence. **JOB...

  • Assistant Director of Sales

    6 days ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24043380 **Job Category** Sales & Marketing **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the...

  • Executive Assistant to Director

    3 days ago

    Kuala Lumpur, Malaysia Qvirtue Full time

    **Job details** This role is mainly remote / home working, with occasional opportunities for meetings or travel to complete tasks. Full-time position. - Provide a full range of confidential personal assistant duties and overall administration support to 1-2 Directors who are based in the UK and Malaysia - Preferably with experience supporting Tech or...

  • Executive Assistant

    4 weeks ago

    Kuala Lumpur, Malaysia Amethyst Partners Full time

    We are looking for an experienced Personal Assistant to provide comprehensive support to our Director and assist in various operational, administrative, and project-related tasks. This role plays a crucial part in enhancing operational efficiency, maintaining effective communication channels, and supporting decision-making processes within the...

  • Executive Assistant

    5 days ago

    Kuala Lumpur, Malaysia Amethyst Partners Full time

    We are looking for an experienced Personal Assistant to provide comprehensive support to our Director and assist in various operational, administrative, and project-related tasks. This role plays a crucial part in enhancing operational efficiency, maintaining effective communication channels, and supporting decision-making processes within the...

  • Sales Director

    3 weeks ago

    Kuala Lumpur, Malaysia Amdocs Full time

    In one sentence We are seeking a Sales Director who leads the definition and execution of the company’s sales strategy in the RAN Solutions. What will your job look like? Directly manages major and critical developing client accounts and coordinates the management of 5G and network services evolution. Establish positive relationships with key...

  • Director of Sales&marketing Development

    1 week ago

    Kuala Lumpur, Malaysia Asia Premium Holidays Sdn BHd Full time

    Sales Director responsibilities include: Owning and hitting/exceeding annual sales targets within assigned territory and accounts Developing and executing strategic plan to achieve sales targets and expand our customer base Building and maintaining strong, long-lasting customer relationships Responsibilities Own and hit/exceed annual sales targets within...

  • PA to Director

    3 weeks ago

    Kuala Lumpur, Malaysia IFloss Dental Full time

    The Personal Assistant to the Director plays a crucial role in providing comprehensive and high-level administrative support to ensure the Director's effectiveness and productivity. This position demands exceptional organizational skills, discretion, and the ability to anticipate and meet the Director's needs.Responsibilities:Directly Support the...

  • Personal Assistance for Managing Director

    3 days ago

    Kuala Lumpur, Malaysia IHM Graduate and Professional Academy Full time

    **Main Tasks and Responsibilities** - Manage the day-to-day office tasks of the Managing Director - Maintain accurate calendars with an understanding of prioritizing important deliverables - Participate in highly confidential meetings and provide accurate records, transcribe and distribute minutes of meeting. - Draft high-level presentations, communications...

  • Sales Director, Cloud Platform

    6 days ago

    Kuala Lumpur, Malaysia Oracle Full time

    Sales Director, Cloud Platform-2300048A **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Responsible for Malaysia Technology Cloud business, including sales forecasts, business development and customer satisfaction. Manages and develops a team of sales representatives including...

  • Personal Assistant to Director Land Development

    6 days ago

    Kuala Lumpur, Malaysia FIND Full time

    To act as a first point of contact dealing with correspondence and phone calls. - Maintain an organized systems for tracking, monitoring and prioritizing tasks. - Successfully complete deliverables with a hands-on approach. - Plan, organize extensive travel and accommodation when required from scratch independently. - Conduct research on behalf, perform...

  • Assistant Director of Finance

    3 weeks ago

    Kuala Lumpur, Malaysia Hyatt Corporation Full time

    Assistant Director of Finance - Park Hyatt Kuala Lumpur Park Hyatt Park Hyatt Kuala Lumpur MY - 10 - Kuala LumpurAccounting/Finance/TaxAssistant DirectorFull-timeReq ID: KUA001923Local Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst...

  • Personal Assistant Director

    4 weeks ago

    Kuala Lumpur, Malaysia S.SILVER STAR INDUSTRIES SDN BHD Full time

    Schedule meetings and manage calendars - Take accurate and comprehensive notes at meetings - Help with daily time management - Run errands as requested - Plan travel, including flights, accommodation and ground transportation - Coordinate events and speaking engagements - Reporting to CEO and Director - Office based in Kuala Lumpur Location to be advised -...

  • Project Sales Executives

    2 weeks ago

    Kuala Lumpur, Malaysia JMLite Solutions Full time

    **Position Level**: - Junior Executive **Job Specialization**: - Sales - Engineering/Technical/IT **Qualification**: - Diploma/Advanced/Higher/Graduate Diploma**Employment Type**: - Full-Time**Responsibilities**: - Job Description- To prepare and manage quotations, perform follow up calls and distribute marketing material. - To assist and follow up on...

  • Personal Assistant to Director and Family

    6 days ago

    Kuala Lumpur, Malaysia Brave Sword Pte Ltd Full time

    To assist the director and family with day-to-day tasks. **Job Types**: Full-time, Part-time, Permanent, Temporary Contract length: 12 months Pay: RM4,000.00 - RM6,000.00 per month Expected hours: 8 per week **Benefits**: - Health insurance Schedule: - Day shift - Evening shift Supplemental pay types: - 13th month salary - Overtime pay - Performance...

  • Sales Administration

    3 days ago

    Kuala Lumpur, Malaysia Novotel KLCC Full time

    **Job Description**: To handle all administrative work to ensure the smooth running of the department, as well as, assisting the Sales Manager and Director of Sales in co-ordinating the department’s activities.

  • Executive Assistant to Managing Director

    6 days ago

    Kuala Lumpur, Malaysia BRICK HOUSE SDN BHD Full time

    Manage the day-to-day office tasks of the Managing Director - Maintain accurate calendars with an understanding of prioritizing important deliverables - Participate in highly confidential meetings and provide accurate records, transcribe and distribute minutes of meeting. - Draft high-level presentations, communications and documents using Word, Excel and...

  • Assistant Director of Food and Beverage

    6 days ago

    Kuala Lumpur, Malaysia Shangri-La Hotels Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

  • Assistant Director of Food

    6 days ago

    Kuala Lumpur, Malaysia Traders Hotel Kuala Lumpur Full time

    At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...