Telesales (Flexible)
6 months ago
Working Day: Monday - Friday (8.30am - 4.30pm)
- Provide administrative support for sales activities, including managing and distributing incoming inquiries, handling correspondence, and maintaining sales-related documentation.
- Interact with customers to address inquiries, provide product information, and assist in resolving issues to ensure a high level of customer satisfaction.
- Assist in processing sales orders, ensuring accuracy and timeliness, and liaising with various departments to facilitate order fulfillment.
- Maintain and update customer and sales records in the CRM system, ensuring data accuracy and completeness. 5. Generate reports and provide necessary sales data support.
- Coordinate and monitor sales activities, ensuring timely completion of tasks and adherence to deadlines.
- Coordination with Departments: Liaise with various internal departments, such as marketing, logistics, and finance, to ensure a cohesive approach to support the sales process.
- Contact prospects a list of potential clients or customers based on leads generated through research, networking, social media, and special events.
- Managing customer accounts and maintaining up-to-date customer records and databases.
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Ara Damansara: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales: 1 year (preferred)