Sales Support Executive
1 week ago
Attending to all incoming bookings for air freight shipments and updating details into system.
- Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry.
- Maintain proper documentation filing of all operations correspondences and reports.
- Assist Sales Team to generate quotations.
- Coordinate with airlines to update all new buying costs and maintain on file for reference.
- Ensure accurate and timely data entry into our operating system.
- Track and trace of all air shipment files and report the status/updates internally and to the customers.
- Ensure that customer’s freight is delivered on a timely base.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accuracy and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
- Consistently work on maintaining good understanding, communication and relationship with our customers, airlines, trucking companies and others.
- To performs any other duties as and when instructed by immediate superior.
**Salary**: RM2,300.00 - RM3,200.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales: 1 year (preferred)
**Language**:
- Bahasa (preferred)
- English (preferred)
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