Japanese Customer Support Executive

**JOB REQUIREMENT** - Must be able to communicate in English and Japanese N2 or N1 only. - Minimum SPM - You are required to work on rotational shifts. - Problem solvers and ability to perform under high paced working environment. **JOB DESCRIPTION**: - Answering customer and client questions - Modify, change and/or cancel existing reservation - Act as a...

1. Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. 2. Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. 3. Working closely with Sales & Level 2 support team members for client contracts expiration...

**Responsibilities**: - Manage Operations day to day activities - Ensure KPI and deliverables are met - Ensure all escalated cases and priority issues are dealt with and resolved in a timely manner - Point of escalation between operations and clients. - Provide leadership, development and coaching of Team Leaders and Agents. Actively engaging and supporting...

**Work From Japan** **Salary**: 200,000JPY - 250,000JPY Working Days: 5 Days in a week (Rotational Basis) Working Hours: 8 Hours Per Day ( 24/7 Rotational Shift) LAPTOP WILL BE PROVIDED BY COMPANY ABLE TO SPEAK READ AND WRITE IN JAPANESE ONLY - Monitor all incoming calls from customers for all inquiries on orders for various products. - Analyze all...

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

Direct requests and unresolved issues to the designated resource - Communicate and coordinate with internal departments - Select appropriate responses to client issues and work quickly to resolve them - Generating summary report to Management - Assist Operations Manager to manage daily operations - Assist Operations Manager to plan manpower for operations -...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

**CUSTOMER SERVICE EXECUTIVE - IMMEDIATE HIRING** **Working Location - TTDI, Damansara** **Requirements**: - Working hours : 8am - 5.30pm - Working days - 5 working days, ( 2 days off - rotation ) - Salary : RM 1700 - Rm 1900 - Unlimited commissions **Job Description**: * - To attend/answer inbound calls from customers, identify their concerns on...

**JOB SCOPE**: - Attend to inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce company’s products and services - Answering customer inquiries and providing information on product features, benefits, and pricing **REQUIREMENTS**: - SPM leavers and Fresh Graduates are welcomed to start their...

**_Job ID : 34108 ZW-C(A35)**_ - *Company Background : Call Centre (Big Corporate)_* **_Position : Customer Service Executive _** **_Salary Range : Up to RM3,400_** **_Working area : Ara Damansara, Petaling Jaya_** **Job Description**: - Provide professional customer care support on a hotline basis for general enquiry, billing support and technical...

Job Responsibilities: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products. - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. - Working closely with Sales & Level 2 support team members for client...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

**Overview**: **Salary**: 4,000 MYR ~ 5,000 MYR**Industry**: Trading Firm- You are expected to exercise your expertise, knowledge and experience to oversee, manage and work diligently on the various matters assigned to you with confidentiality and dedication and assist in carrying out duties as would be normally expected of a Sales Engineer. - Your duties...

Come and join our client's team now! What you can expect from them: - Our location is nearby shopping malls and housing area - Fun and exciting staff activities every month - There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe. - Manage Operations day to...

Attending to all incoming bookings for air freight shipments and updating details into system. - Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry. - Maintain proper documentation filing of all operations correspondences and reports. - Assist Sales Team to generate quotations. - Coordinate with airlines to...

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. If this sounds like something you may be a good fit for, Read ON!! You will play an important role...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**IMMEDIATE HIRING! WE ARE LOOKING FOR IMMEDIATE STARTER** - **Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara...

**INDUSTRY: E-Commerce Solution Provider** **Benefits**: - **Transport Allowance, Mobile Allowance & Performance Bonus** provided. - **Medical benefits** provided. - **FREE lunch **every month. - **Career development guaranteed.**: - **Opportunity to work with top brands** from different industries. - **Enjoy complimentary refreshments and snacks.**: -...