Customer Service Executive Rotate Shift with 5

CUSTOMER SERVICE MANDARINLocation: Ara Damansara, Selangor (Near LRT Ara Damansara)Salary: RM2,800 (Basic), - KPI Allowance: up to RM500- Shift Allowance: up to RM400Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working)- 5 days working and 2 off daysRequirements - English and Mandarin- Min Education: SPM / Diploma- Able to work on rotational...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Job SummaryWe are seeking a skilled Multilingual Customer Experience Specialist to join our team at EMCO Executive. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Salary and BenefitsWe offer a competitive salary package including basic pay and...

Job DescriptionAs a Global Customer Support Associate at EMCO Executive, you will play a crucial role in delivering exceptional customer experiences across various touchpoints. Your responsibilities will include handling inbound calls and emails, providing timely responses to customer inquiries, and ensuring seamless issue resolution. You will also be...

**CUSTOMER SERVICE EXECUTIVE - IMMEDIATE HIRING** **Working Location - TTDI, Damansara** **Requirements**: - Working hours : 8am - 5.30pm - Working days - 5 working days, ( 2 days off - rotation ) - Salary : RM 1700 - Rm 1900 - Unlimited commissions **Job Description**: * - To attend/answer inbound calls from customers, identify their concerns on...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

About the RoleWe are seeking a highly motivated and skilled Customer Service Mandarin Representative to join our team at EMCO Executive. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels. Your primary duties will include handling inbound calls and...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

_**Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) general enquiries, complaints, comments, feedbacks and...

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. If this sounds like something you may be a good fit for, Read ON!! You will play an important role...

1.To handle all inbound calls effectively 2.Good telephone etiquette and customer service skills 3.Ensure customer request, inquiry and complaints are attended and resolved in timely manner. **REQUIREMENTS**: 1.MUST POSSESS ATLEAST SPM 2.MALAYSIAN CITIZEN 3.FRESH GRADS ARE WELCOME TO APPLY 4.FULL TRAINING PROVIDED **Job Types**: Full-time,...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

**JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to the appropriate department when necessary. - Ensure positive attitude towards customers at all times. - Possess strong understanding of company’s products. - Keep records of customer...

**REQUIREMENT** - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED ARE ENCOURAGED TO APPLY!!**_ **JOB DESCRIPTION**: - Regularly contacting customers to ensure their experience with a product or service is satisfactory. - Direct calls from customers to...

**Job Highlights**:_ - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara Damansara) - **FREE** shuttle service provided - Strategic location: nearby Citta mall and residential area - Immediate hiring - Exceeding customer expectation in terms of...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Basic Salary: RM3,000 KPI Allowance: Up to RM300 Shift Allowance: Up to RM500 Location: Pusat Perdagangan Dana 1, Ara Damansara Working Hours: Rotational Shift (Between 9:00AM to 12:00AM) Working Arrangement: Work from home (WFH) **Requirements**: 1. Required language(s): English and Mandarin 2. Minimum 1 year of working experience in the service...

_**JOB SCOPE**:_ - Manage inbound and outbound calls for various purposes. - Deliver world-class customer service while responding to customer inquiries - Manage customer feedback and complaints accordingly**REQUIREMENTS**: _ - Good English & Mandarin communication skills (spoken & written) - Training will be provided. - Able to work on 24/7 rotational...