Service Desk Support

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

**Job Overview: -** **Job Responsibilities: -** - To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly attended, resolved or assigned. - To monitor and maintain SLA, follow up outstanding tickets with customers or within internal support teams. - Ensure all issues/problems/escalations are resolve in a...

Front Desk Peak Fitness Citta Mall - Greeting and checking in members and guests. - Answering phone inquiries and providing customer service. - Scheduling appointments and classes. - Processing payments and maintaining accurate records. - Assisting with membership sales and renewals. - Updating member information in the database - Assisting with marketing...

Key Responsibilities: - Extend a warm and professional welcome to all visitors, leaving a lasting impression. - Skillfully address and resolve visitor inquiries, ensuring their needs are met. - Collaborate seamlessly across departments, demonstrating your effective problem solving prowess. - Issue travel tickets for our dedicated staff, meticulously...

**Job Vacancy: Part-Time Front Desk Coordinator** Join our vibrant team at our arts and dance center for children! We're seeking a cheerful and organised individual to work Saturdays from 9:30 am to 5:30 pm. This position involves providing excellent customer service, assisting with administrative tasks including data entry, and ensuring the smooth...

Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication and leadership is key for this role. The Team Leader must be able to build and maintain strong relationships with your Team Members and the customer...

**_Our client is one of the biggest retail and service organisation for luxury car in Malaysia, committed to deliver exceptional experiences to our customers. They are looking for dynamic and results-driven Marketing Executive to join the team._** Job highlights: - Salary up to RM5000 - Event Thrills: Coordinate adrenaline-pumping events and promotional...

Job highlights: - Event Thrills: Coordinate adrenaline-pumping events and promotional activities to boost brand visibility. This role isn't just about sitting behind a desk; it's about taking the brand to the streets! - Market Exploration: Conduct market research to identify trends and opportunities, ensuring we stay ahead in the race. Main...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Ara Damansara Pay: RM2,300.00 - RM3,200.00 per...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...

**Work Location**: Ara Damansara **Employment Type**: Contractual **Roles and Responsibilities** - Escalate complex or unresolved issues to the appropriate teams or higher-level support. - Document and track support tickets in the helpdesk system, ensuring accurate and detailed information is recorded. - Collaborate with other support team members and...

**Native Japanese Customer Support Executive** Location: Ara Damansara, Malaysia Office base Project: Food Delivery - Bilingual Language: Japanese (Native only) & English (Business level) Joining dates: 29th Jul: 3 headcounts 30th Sept: 4 headcounts **Salary**: Basic salary : RM9000 + KPI : Up to RM370 + Shift allowance : Up to RM1200 Shift Timings:...

**Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,200.00 - RM2,500.00 per month **Benefits**: - Health insurance - Opportunities...

Helping operation support team for manage the receiving, inspection, storage, distribution and other related stores activities to meet and agreed service levels, at optimum cost and in accordance with company and CAAM requirements. - Oversee all daily activities in term of binning and distribution of materials, tools and equipment as instructed by HOO. -...

**ROLE: Customer Service Executive** **PROJECT: Hamilton HK (Supporting Hong Kong, Taiwan & China)** **LANGUAGE: Traditional Mandarin, Cantonese & English** **LOCATION**: Nusa Jaya, a fast-developing city that offers a variety of opportunities (FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang...

to assist our customers with technical problems when using our products and services. Resolving customer queries, recommending solutions and guiding product users through features and functionalities, also be familiar with help desk software and Microsoft Excel reporting tools. **Responsibilities**: - Identify customer needs and help customers with...