Service Desk Analyst

**Key responsibilities but not limited to: - ** - Work independently with mínimal supervision to provide end-user support services. - Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...

Responds and addresses customers' problems in a timely manner utilizing our support system - Supports customer in a high quality, engaging, and empathetic 1:1 discussion. Troubleshoot technical issue if required. - Utilizes proprietary and external tools and resources to identify and resolve customers' inquiries - Provides feedback on tools, resources,...

**SUPPORT ANALYST**: - Publication Date: Feb 9, 2024- Ref. No: 507500- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global...

**Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...

**GSS Junior Analyst (Thai Speaker) - นักวิเคราะห์การคัดกรอง** **Oil and Gas - Shared Service Centre** **Cyberjaya, Selangor** **Working Hour: 9am - 6pm (5 days per week)** **Duration of Contract: 6 months (possibility of extension and conversion)** **RM 2500 - RM 3000** **Mandatory Skills : Speak & Read(Strong),...

Description What is the Opportunity? You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

Job SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

The Group Screening Service (GSS) team provides a third party screening service to the Shell Group to assess counterparty risks related to money laundering, trade controls including terrorist financing or other related financial crimes. The GSS Junior Analyst will learn the fundamentals of GSS and develop their ability to process screenings, under the...

Job SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

Job SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

Job SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

Job SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

We are seeking for a Business Analyst based in Cyberjaya Malaysia, you will be dedicated to monitor the operations of the professional services business and help deliver profitable outcomes through their work in analysis, resource utilization and continuous improvement. In this role, you will oversee the internal resource management and work alongside PMO...

Communication , Change Management , English , ITIL , Leadership , Management , Outsourcing , Strategy , Vendor Management , A , AIA , Acting , Action , Advocate , Applications , Area , Associates , Average , Business , Business Units , Change , Change Management , Communication , Communication Skills , Company , Customer , Date , Deliverables , Delivering ,...

Description What is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time...

ABOUT TASATASA Global Solutions Sdn Bhd (“TASA”) identifies, deploy and deliver realistic “Experience Solutions” to brands. Our solutions holistically cover each brand’s CX (Customer Experience), UX (User Experience), SCX (Supply Chain Experience) and Management Experience (MX) requirements.We strongly believe that it's time, that organizations...

Diploma or Degree in Computer Science or related discipline. A minimum of 5 years’ experience working in IT Service Desk / Cyber Security / IAM areas. Experience in managing Premium Desk / Operations (User Support and/or Production Support) Solid understanding of at least one GIS product. Ability to learn quickly and adapt to changing requirements. Good...

Diploma or Degree in Computer Science or related discipline.A minimum of 5 years’ experience working in IT Service Desk / Cyber Security / IAM areas.Experience in managing Premium Desk / Operations (User Support and/or Production Support)Solid understanding of at least one GIS product.Ability to learn quickly and adapt to changing requirements.Good...

Job SummaryJob DescriptionWhat is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and...

Administration , Communication , Change Management , Databases , English , Integration , Linux , Management , Networking , Oracle , Research , Risk Management , SQL , Teamwork , Troubleshooting , Testing , Unix , Windows , A , Ability , Acceptance Testing , Access , Access Control , Achieve , Activities , Actual , Administration , Administration Support ,...