Help Desk

**JOB DESCRIPTION**: **Job title**: Help Desk **Location**: Cyberjaya, Malaysia **Mode**:Permanent **Minimum Job Requirements** **Mandatory - Mandarin Speaking** - Manage and direct team provide better support - Provides technical service-related support for the company - Support team troubleshoot IT technical issues until resolved or escalate to...

**Required Skill/Experience**: - A bachelor’s degree in a related field. - Must have at least 2 to 3 years of experience and proven working experience in providing Help Desk support. - Working knowledge of help desk software, databases, and remote control - Strong client-facing and communication skills - Advanced troubleshooting and multi-tasking skills -...

JOB DESCRIPTION:Job title: Help DeskLocation: Cyberjaya, MalaysiaMode:PermanentMinimum Job Requirements**Mandatory Mandarin Speaking* Manage and direct team provide better support Provides technical servicerelated support for the company Support team troubleshoot IT technical issues until resolved or escalate to regional team Consult user for any technical...

HECTADATA Sdn Bhd is a custom enterprise solutions provider based in Brickfields, Kuala Lumpur. Our technology and platform-agnostic approach make us a preferred partner for government bodies and MNCs who have approached us with projects of all scales and complexities. Our service offerings cover cloud and systems integration services, data intelligence and...

HECTADATA Sdn Bhd is a custom enterprise solutions provider based in Brickfields, Kuala Lumpur. Our technology and platform-agnostic approach make us a preferred partner for government bodies and MNCs who have approached us with projects of all scales and complexities. Our service offerings cover cloud and systems integration services, data intelligence and...

**Responsibilities** - To diagnose and troubleshoot end-users’ problems with various IT tools. - To perform an initial assessment, attempts to resolve or escalate the problem, based on agreed service level. - Log IT requisition/problems for end-users into Ticketing System (Service Now) - Escalate to 2nd level support group when required with detailed...

**JOB DESCRIPTION**: - Ensure service request are escalated to the correct resolver group and prioritize problems assign the proper category in the helpdesk system - Document problems - log all problems and inquiries in the helpdesk system, enter in the ticket detailed description of the problem **Requirements**: - _**Must be Fluent in English**_ -...

Service Desk - Japanese Speaker: Publication Date: Apr 30, 2024 RefNo:Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000Who we are.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersThe future is our choiceAt Atos, as the global leader in secure and...

**Service Desk - Japanese Speaker**: - Publication Date: Apr 30, 2024- Ref. No: 509149- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At...

**Job Title**: Help Desk Supervisor **Job Location**: Rafulin FMS (Selangor) Sdn Bhd, Cyberjaya **Job Summary**: Monitor the Helpdesk activities are adhere to the business service level agreement to ensure; - Scheduling of activities in accordance with the daily schedule and customer request. - Zero WO (Work Order) pending. - Zero Nonperformance on the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Part time front desk - RM150 per day - 5 days per week - Tuesday - Saturday - 9am - 6pm - Cyberjaya Job Scope: - Help to install car plate - Any task assigned by event supervisor **Job Types**: Part-time, Contract, Temporary Contract length: 1 month **Salary**: RM3,000.00 per month Expected hours: 40 per week Schedule: - Day shift

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

**RESPONSIBILITIES** - Identify customer needs and help customers use specific features. - Update our internal databases with information about issues and useful discussions with customers. - Monitor customer complaints on social media and reach out to aid. - Share feature requests and effective workarounds with team members. **REQUIREMENTS** - Malaysian...