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Help Desk
2 weeks ago
JOB DESCRIPTION:
Job title:
Help Desk
Location:
Cyberjaya, Malaysia
Mode:
Permanent
Minimum Job Requirements
**Mandatory
- Mandarin Speaking*
- Manage and direct team provide better support
- Provides technical servicerelated support for the company
- Support team troubleshoot IT technical issues until resolved or escalate to regional team
- Consult user for any technical user requirement
- Manage IT asset in/out and properly record
- Creating and updating technical documentation as required
- Teamoriented and able to operate with mínimal supervision
- Interface with various vendors to resolve enduser or company issues
- Provide IT technical training for new joiner
- Proven analytical and problemsolving skills
Some requirement that is a must:
- Office 365 Support
- Minimum 2 years
- Able to support Apps like OneDrive & Sharepoint Sync
- Shift Work 1pm/9pm & 3pm/12am to cover UK, Lux & US
- Home Internet should be on Broadband not 4G as at times we need to Support during Public Holiday & Home Internet is very crucial for remote to user laptop from home
Pay:
From RM6,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
-
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