Associate, Sg Compliance

1 week ago

Cyberjaya, Selangor, Malaysia AIA Full time
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

  • It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
  • And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business._
Sound like you? Then read on.

About the Role

Responsible for developing and implementing processes and controls to ensure compliance with rules and regulations that prevent financial crime

a) Process all compliance screening that are out sourced to the department according to the agreed Standard Operating Procedure and guidelines.


b) Assist in the implementation of an effective Anti-Money Laundering (AML) Framework to ensure compliance with AML regulations and Group Compliance policies.


c) To carry out AML and Economic Sanctioned Screening to flag out PEP, SDN (Special designated Nationals and clocked person), tax evasion cases and adverse findings.

d) To carry out screening and reviewing activities in order to ensure compliance with regulatory and AIA requirements and to reduce any reputational, legal and financial risk.


e) Ensure task assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as detailed in the Service Level Agreement (SLA) with the business partner.

f) Maintains a high level of accuracy (Quality) and seeks to improve individual quality scores with time.

g) Maintains a high level of efficiency and seeks to improve individual productivity scores with time.

h) Maintains a good personal record of training in line with the training framework of OSS.

a) To coach and provide feedback to the juniors (if any).

b) To update team leaders on the progress of the assigned junior (if any) and identify any gaps.

c) To work with team leaders to resolve any identified gaps related to the assigned juniors with regards to the department's guidelines/SOPs/trainings/work instructions/ processes/approaches.

Job Requirements:

Education & Experience:


Specific Skills- Possess experience in life insurance operations, client screenings and name searches will be an advantage.- Proficient in Microsoft Office.

Possess advance skills in Microsoft excel will be an advantage.- Proficient in Chinese Language- Committed to deliver the highest quality service to customers and colleagues.- Strong time management skills to be able to manage deadline effectively.


Others- Customer oriented, details oriented and self-motivated.- Able to adapt desk-bound working environment and frequent overtime beyond normal office hour (including weekend & public holiday) to support business volume.- Able to work independently as well as be a great teammate who works well under pressure.


  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._

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