Customer Care Executive
5 months ago
_Jump start your career in the Customer Service industry with a renowned International BPO Company One step closer to a successful career that offers great benefits_**Responsibilities**:_
- Attending to outbound calls.
- Deliver world-class customer service while responding to customer inquiries and concerns via phone calls
- Assist customers with upgrade requests, baggage inquiries, delays, and cancellations.
- Respond and manage customer feedback and complaints accordingly.
- Working in a team to achieve the required KPI elements and SLA.
- **Requirements**:_
- Required language(s): Fluent in English or Bahasa Malaysia
- _**Full training provided.**_
- Good verbal and written communication skills
- Able to work on rotational shifts.
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
Application Question(s):
- What is your expected salary?
**Education**:
- STM/STPM (preferred)
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