Customer Service Executive

**Responsibilities**: - Receive the booking from the customer/assigned by HOD. - Ability to execute the delivery and meet customer objectives without error and mistake; strictly adhere to the customer SOP. - Provide good communication to the customer and internal division on bookings and must report to CS HOD for any critical matter, failure cases, disputed...

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month

To prepare the provision of slow-moving stock reports. - Fixed assets tagging / create the fixed assets ID. - Prepare & record the Fixed Assets schedule / keep the invoices of fixed asset. - SST - SST-02 payment Submission / Appointment letter / CJ. - Prepare the staff monthly claims payment. - Follow up all the payment renewal from HQ. - In charged of petty...

1) Prepare quotation 2) Offset quotation 3) Fax quotation 4) Dispatch and file the quotation into the master file quotation together with the checklist and individual customer file 5) Filing sales master file purchase order 6) Filing sales amendment master and invoice 7) Ensure all contract review documents are maintained and updated 8) Key in offset...

**Responsibilities**: - Receive and processing new purchase orders from customers. - Track order status, resolve issues during order progress, arrange shipments and deliveries. - Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. - Store and sort financial and non-financial data in...

Receive and processing new purchase orders from customers. Track order status, resolve issues during order progress, arrange shipments and deliveries. Arrange weekly meetings to discuss order status with production & planner teams and finalize delivery dates to customers. Store and sort financial and non-financial data in electronic form and present...

Project scheduling; establishing delivery time and tracking Responding to customer questions/ complaints and follow - up with plant personnel as needed - Internal scheduling (with sales/ production) - Project pricing/ provide quotes to customers - Follow-up and confirmation of orders - Able to manage 5 to 10 customers with wide range of products per...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

**Job Responsibiltites**: - Responsible to coordinate service request from customer. - Responsible to follow up service status with service team/purchasing and other team members. - Prepare service job quotation / DO / Invoice. - Load order to purchasing team to purchase spare parts as per customer PO. - Provide service job number to service team. -...

**JOB RESPONSIBILITIES**: - Acts as the primary interface between the customer & the company for managing specific programs to achieve planned revenue & profits for smaller customer accounts - Works as a member of teams responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time & that projects/programs are on...

Overview Quantum Renewable Energy Sdn. Bhd. (QRE) is a leading solar turnkey engineering, procurement, construction, and commissioning (EPCC) service provider. We are currently seeking a Sales and Marketing Executive to join our team. As a Sales and Marketing Executive at QRE, you will play a key role in driving our sales and marketing efforts to promote...

Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Senai **General Overview**: **Functional Area**: OPS - Operations **Career Stream**: CPM - Customer Program Management **Role**: Analyst **SAP Short Name**: ANA **Job Title**: Customer Program Management Analyst **Job Code**: ANA-OPS-CPM **Job Level**: Band 07 **Direct/Indirect...

VACANCY POSITION - LOGISTICS EXECUTIVE LOCATION - SENAI, JOHOR SALARY - RM 3000-4000 **Job Description**: Responsible for monitoring and coordinating the operational daily work. Ensure that all documentation meets import & export and customs regulations. Ensure that all data entry and submission paperwork is complete and accurate. To comply with Customs...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

**Admin Executive Duties and Responsibilities** - Assume the role as the primary point of contact between the executives and internal/external clients - Assist Chief Operating Officer for Administrative Duties - Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all...

**Goldpar Precision Sdn Bhd**: City: Senai State: Johor Country: **Description**: Equipped with international quality certification standards, we are able to provide solutions to mold designing, injection molding, clean room molding, mold fabrication, engineering, sub assemblies, ultrasonic, printing and spraying process. **Benefit**: Competitive salary...

Provide assistance to the shipping staff. Advise and counsel customers on shipping methods. Maintain an inventory of shipping materials and supplies. Suggest and instruct customers on shipping products and services, routes and rates. Assemble, gather and document shipping parcels. Maintain and manage log books for incoming and outgoing parcels. Ensure proper...

**Job Title: Customer Support (After Sales)** **Salary Range：RM2500 - RM4500 + OT** **Working Hours：Mon - Fri (8:30am - 5:30pm)** **Working Location：Senai, JB** **Company Background：Laboratary Equippment Supplier** **Responsibilities**: - Actively respond to customer complaints and support needs of the sales department. - Handle complaints in a...

**Responsibilities**: - Secure new customers, service existing customers, attend to customer’s request & ensure customer’s satisfaction. - Prepare quotations pertaining to **Airfreight**, **Seafreight**, **Trucking**, **Warehousing**, etc. according to customer’s requirement. - Sent sales leads to overseas group offices and agents to generate...