Executive, Customer Service
5 days ago
**JOB SUMMARY**
We are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails.
**JOB RESPONSIBILITIES**
1. Good interpersonal skills and able to interact with walk in customers.
2. Able to work independently, matured and dedicated.
3. Handling customer inquiry, complaints and feedback tactfully and professionally with regards to our products and services.
4. Ensure close monitoring and providing excellent customer service to customers.
5. Retail administrative reporting in outlet.
6. Drives sales through engagement of customers, suggestive selling and sharing product knowledge.
**JOB REQUIREMENT**
1. Good interpersonal skills and pleasant personality.
2. Self-motivated, aggressive, hardworking and independent.
3. Good command of spoken and written English, Malay and Mandarin. Ability to converse in Mandarin is an added advantage.
4. Outstanding customer service oriented.
5. Meeting sales goals.
6. Able to work on rotational shifts basis.
7. Computer literate and telco knowledge.
**QUALIFICATION**
3. Fresh graduates are welcome to apply.
4. Must be willing to work in Klang Valley based on malls operating hours.
5. Willing to travel.
**THE PACKAGE**
1. Attractive salary and incentives.
2. Transport and parking allowance.
3. Monthly hand phone rebate.
4. Annual leave.
5. Medical, hospitalization and insurance coverage.
6. Comprehensive training.
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM3,500.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Are you willing to work on rotational shifts basis?
- Do you willing to work at retail outlet in Midvalley, Kuala Lumpur?
- May i know what's your expected salary (RM)?
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