Manager, Business Incident Coordinator

**Key Responsibilities**: - Incident Management: Act as the primary point, coordinate the activities of technical teams to ensure timely resolution and restoration of services. - Problem Identification and Analysis: Conduct thorough investigations to identify the root causes of incidents and problems. - Change Management: Coordinate changes across the APAC...

Your role is pivotal to the retention and growth of customers in a defined segment as you prioritise outstanding customer advocacy and navigate an internal stakeholder landscape to deliver world class customer services. Acting as the key interface and point of contact between Telstra and customers, you contribute to the establishment of efficient and...

Employment Type Permanent Closing Date 20 May 2024 11:59pm Job Title Incident Manager Job Summary **Job Description**: We're Australia's leading telecommunications and technology company. With a global presence in more than 22 countries, we have a strong global footprint. Our purpose is to build a connected future so everyone can thrive. We're all...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

Analyzing and responding promptly to security alerts - Supervising assigned Incident Response engagements - Contributing to internal tool innovation for enhanced cybersecurity capabilities - Collaborate with relevant stakeholders to enhance the functionality of security controls Requirements, - Minimum 6 years in a technical scope performing Incident...

Serves as a contact person to users for cyber security issues, mainly engages in real-time (threshold) security monitoring, event evaluation, alert triage, and incident response. Identifies/filters false positives for process optimization. Responsible for verification, assessment, and classification of reported Cyber Security incidents. Communicates incident...

Digital Forensics and Incident Response (DFIR) Specialist **Uncover the truth and protect organisations from cyber threats.** As a DFIR Specialist with our client, a global DFIR service provider, you will play a critical role in safeguarding organisations from cyberattacks. You'll be a detective on the digital frontier, meticulously investigating security...

**Job Description (JD)** **Key Skills / Knowledge and Behaviors (if applicable)** **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any...

Working Hour - Regular Hours - Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Drive the strategic direction of the risk management function in all of RHB’s Trustee businesses and support Senior Management with risk management expertise, support and best practice. - Be...

1. Must have experience working on large scale projects as well as handling day-to-day operational requests from the business 2. Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills 3. Understanding of fundamentals and analytical data, returns level data...

1. Minimum 3-5 years of experience performing BA functions for large scale program or initiatives in Multi National Company (MNC) 2. Demonstrate good understanding of risk management process (gross vs residual risk management), risk mitigations and facilitate risk challenge sessions. 3. Able to coordinate extensive business transformation projects in SEA 4....

If you are looking to excel and make a difference, take a closer look at us Job Responsibilities- Drive and facilitate a culture of compliance across BCB;- Responsible for completion of self-assessments/independent review for BCB;- Study the applicability of new/revised regulations/policies issued by regulators and work with the respective stakeholder to...

Hi, Greetings! DUTIES AND RESPONSIBILITIES General 1. Provide continuous support and assistance to enhance the effectiveness and efficiency of operation processes 2. Manage and maintain a document library of policy, process and procedure to ensure management and distribution in a proper way 3. Manage and maintain a quality management framework for process...

**WHAT YOU'LL DO**: The Business supports the local Office Manager in the management of local office operations and facilities. The role requires leadership as well as an individual who is hands on, willing to roll his/her sleeves up and get the job done. This role will work with the local Office Manager and other BSEs to deliver on agreed strategic...

We, Stag Match, are looking for an experienced Event coordinator to organize excellent events ( Education to trade fair locally and oversea ). You will be responsible for every aspect of an event, from choosing venues to evaluating success afterwards. The event Coordinator are requested to know event grant that we can tap on in Malaysia. The goal is to...

We, Stag Match, are looking for an experienced Event coordinator to organize excellent events ( Education to trade fair locally and oversea ). You will be responsible for every aspect of an event, from choosing venues to evaluating success afterwards. The event Coordinator are requested to know event grant that we can tap on in Malaysia. The goal is to...

We, Stag Match, are looking for an experienced Event coordinator to organize excellent events ( Education to trade fair locally and oversea ). You will be responsible for every aspect of an event, from choosing venues to evaluating success afterwards. The event Coordinator are requested to know event grant that we can tap on in Malaysia. The goal is to...

**Main Responsibilities** As a run specialist, you will be part of an international team focused on running and supporting the bank's Interest Rate Derivative Back-Office Platform built around Summit, a software package from Finastra. **Build & change management** - Analyze enhancement requests for the repo business and new products. - Propose solutions in...

Project Manager i. Scope of Work - Manage and coordinate project deliveries between clients and internal teams. - Project planning for assigned project. - Assist with the production of comprehensive project plans and documentation to enable the project to be managed against a clear set of defined deliverables and milestones. - Assist with the monitoring,...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...