Technical Support

3 weeks ago


Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

**Responsibilities**:

- Grow target accounts and consistently build telesales accounts' pipelines.
- Qualifying telesales database and updating CRM system.
- Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules.
- Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
- Support Business Area Manager in execution of telesales marketing campaigns, leads generation and pipeline management.
- Effectively deliver high quality solutions to suspects, prospects and customers.
- Attune to market/competition movements and leverage the information to build market presence.
- Responsible for actively driving and growing telesales pipelines.
- Provide technology evaluation stage of the telesales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT's products.
- Prepare cost estimation with related customer documents.
- Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
- Maintaining records of customer communication and telesales activity in our CRM system.

**Requirements**:

- Degree in Science/Engineering preferable in Chemistry/Chemical or related field from a reputable University
- Proven with at least 2 years' experience as telesales or other sales/customer service role
- Instrumentation telesales and/or technical experience would be preferred
- Able to network across all levels and work well in a fast paced environment

**Salary**: RM3,000.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- technical support: 2 years (preferred)



  • Shah Alam, Malaysia JAPAN AIR FILTER MALAYSIA SDN. BHD. Full time

    **Overview**: **Key Responsibilities**: **1. Sales Support**: Collaborate with the sales team to provide technical expertise and support during customer meetings, product demonstrations, and sales presentations. **2. Product Demonstrations**: Conduct on-site technical product demonstrations for potential customers, highlighting key features, benefits, and...


  • Shah Alam, Malaysia Razer USA Ltd. Full time

    Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

  • IT Support

    1 month ago


    Shah Alam, Malaysia CSM Engineering Hardware (M) Sdn Bhd Full time

    _Install and configure hardware and software components._ - _Repair or replace damaged hardware._ - _Upgrade systems to enable compatible software._ - _Install and upgrade antivirus software._ - _Travel to branch sites._ - _Perform tests on new hardware and software._ - _Define software, hardware and network requirements._ - _Troubleshoot hardware and...


  • Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Enterprise Support (IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical...

  • It support engineer

    4 weeks ago


    Shah Alam, Selangor, Malaysia People Profilers Malaysia Full time

    Job Responsibilities We're in search of a proficient IT Executive to join our team based in Malaysia, tasked with supporting our IT operations in Singapore and China. The ideal candidate will have a pivotal role in upholding and improving our IT infrastructure, ensuring smooth connectivity, and delivering effective technical support to our users.The primary...


  • Shah Alam, Malaysia Staffing Services Full time

    _**Our client is a Global distributor located at Glenmarie Industrial Park.**_ - Work in collaboration with IT Manager on IT related matters and tasks. - Provide assistance and support to end users for any configuration and troubleshooting. - Perform system testing to ensure systems are functioning as per documented requirements. - Main liaison personnel to...

  • IT Support Intern

    1 month ago


    Shah Alam, Malaysia Gigi Coffee Sdn Bhd Full time

    **Responsibilities**: - Install and configure computer systems, hardware, software, networks, printers, scanners, etc. - Assist with troubleshooting issues and provide technical support. - Maintain and update IT inventory and documentation. - Assist with network administration tasks, such as setting up user accounts and maintaining network security. -...


  • Shah Alam, Malaysia DIA-CHEMICAL SDN BHD Full time

    MANUFACTURE WATER TREATMENT CHEMICAL, DESIGN, BUILD WATER & WASTEWATER TREATMENT PLANT Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


  • Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    **Training** - Analyse training gaps and requirements for the sales/service force in the region. - Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum. - Develop and update training material (e.g. Presentations, video, white papers) and provide...


  • Shah Alam, Malaysia Elitesoft Group Of Companies Full time

    **We are seeking a highly-skilled Mechanic Assistant cum Operational Support to assist our operation team. You will be updating service and repair records, maintaining our product (EV Bike), and running diagnostic tests on machinery and equipment to ensure optimal performance and work across departments to streamline processes, enhance productivity, and...


  • Shah Alam, Malaysia JAPAN AIR FILTER MALAYSIA SDN. BHD. Full time

    **概述**: 作為專門負責空氣清淨機業務現場過濾器更換的銷售和技術支援主管,您將在支援銷售和技術職能方面發揮關鍵作用。除了在客戶場所更換過濾器之外,您還將透過向潛在客戶提供技術產品演示來協助銷售團隊。這種混合角色需要技術專業知識、銷售頭腦和客戶服務...

  • QA Customer Support

    1 month ago


    Shah Alam, Malaysia AGENSI PEKERJAAN ICONIC MALAYSIA GW SDN.BHD. Full time

    To manage and coordinate market investigation and explored business opportunity. - To coordinate customer service and establish good relationship with customer. - To manage and ensure Sales KPI achievable. - Communicate closely with customers and travel to overseas to meet customers when required. - Main market: i. Korea region ii. SEA region : Thai, Viet...


  • Shah Alam, Malaysia Rentokil Initial Full time

    To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from IT Team. **In this role you will be responsible for**: Scope of Role - The successful person will form part of the Finance Application Management Team...


  • Shah Alam, Malaysia Timesconsult Full time

    Deliver technical support using documents procedures and available tools - Identify customers’ issues in time and resolve rapidly to ensure their satisfaction **Requirements**: - Bachelor Degree or at least a Diploma with relevant working experience - Willing to work on a 24/7 Shift - Familiar with telephonic decorum of customer care etiquette - Possess...


  • Shah Alam, Malaysia Warisan TC Holdings Berhad Full time

    **Tasks & responsibilities**: - Perform as project manager for assigned projects by the Management. - Work with ERP systems users and management to determine appropriate system configuration and setup. - Assist ERP systems users with data conversion. - Thoroughly understand ERP database schema. - Assist with testing new releases of ERP systems before use in...


  • Shah Alam, Malaysia Ideagen Full time

    Role Purpose: Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make...

  • Customer Support

    15 hours ago


    Setia Alam, Malaysia Moshed Group of Companies Full time

    **Requirements** - Min SPM with credits (Bahasa Malaysia, Mathematics, and English) / Diploma or equivalent in the related field - Excellent in Bahasa Malaysia and Good in English - Min 1 year of working experience in related to Telesales/Sales/ Support/Customer Service will be an advantage - Fresh graduates encourage to apply - Be able to acquire new...


  • Shah Alam, Malaysia Vacuum Technique (Malaysia) Sdn Bhd Full time

    The Service Technician Intern to provide the field service and technical support for all VTS brands including Edwards, Leybold and Atlas Copco vacuum. Areas of support typically cover installation, commissioning, maintenance & troubleshooting of all VTS products as well as technical support across all three brands of products, with key areas of focus being...

  • Vp of Architecture

    1 month ago


    Shah Alam, Malaysia Ideagen Full time

    Role Purpose: The Head of Line of Architecture & Application Security is a key leadership role reporting to the SVP Technology Operations, at the same time as working with key stakeholders with the Business line and wider technology team e.g. Architecture, Engineering, Product, Customer Services, Sales. You will support the development strategy,...


  • Shah Alam, Malaysia Mettler Toledo Full time

    About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...