Customer Support Consultant Telco Industry L 24/7

**Company Background**: Telco Fibre Industry **Job Task** - Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or eliminated...

A leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...

Magicell Sdn Bhd., a leading telecommunications company, is seeking a highly motivated and experienced Telco Safety Officer to join our team. As a Telco Safety Officer, you will be responsible for implementing and maintaining a comprehensive safety program that ensures the well-being of our employees, contractors, and customers. This is a key role in...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

Contract type: - Permanent- Location: - Shah Alam- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/156230- Contact details: - Shuya Looi- Job published: - November 03, 2023 16:32**COMPANY BACKGROUND** - BPO industry (support for travel project) **JOB RESPONSIBILITIES** - Ensures all customer inquiries/ issues/...

2. Assist customers with booking, tracking, and managing their freight shipments. 3. Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4. Resolve customer complaints and issues effectively and in a timely manner. 5. Maintain customer databases and update shipment information as...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

A leading Third party administrator in Medical Healthcare Industry is seeking an experienced as **Customer Service Executive** specializing in handling **Guarantee Letter** Issuance. As a **Customer Service Executive**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance...

A leading 3rd party administrator in medical industry is seeking a Experienced **Customer Service Executive **specializing in **Guarantee Letter** Issuance. As a **Customer Service Executive (Guarantee Letter)**, you will play a critical role in: - Process guarantee letter requests promptly and accurately. - Communicate with customers and hospital to...

**JOB DESCRIPTION**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Working Hours**: Follow US working hours and public holidays. Weekdays: 9am to 8pm. Weekends: 24/7. **Work Location**: Shah Alam, nearby UITM. **Work Arrangement**: Hybrid Model. **Shift Pattern**: 12 hours per...

Deliver technical support using documents procedures and available tools - Identify customers’ issues in time and resolve rapidly to ensure their satisfaction **Requirements**: - Bachelor Degree or at least a Diploma with relevant working experience - Willing to work on a 24/7 Shift - Familiar with telephonic decorum of customer care etiquette - Possess...

A leading Third party administrator in Medical Healthcare Industry is seeking an experienced **Customer Service Executive** specializing in handling **Guarantee Letter** Issuance. As a **Customer Service Executive**, you will play a role in: - Process guarantee letter requests promptly and accurately. - Verify customer information to ensure the issuance of...

**Highlights**: - **A Medical Industry Company with good career prospect**: - **Friendly and fast-paced working environment**: - **Attractive remuneration package (Basic + Shift Allowance + Attractive Benefits)** **Responsibilities**: - Respond to inbound calls professionally and provide information that is a customer required. - Keep records of...

**Position: Enterprise Support (IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical...

**Job Title: HR Manager (L&D)** **Industry: Recruitment & Staffing** **Salary Range: RM4500-RM7000** **Location: Klang** Our Mission We connect organization and talent through Innovative recruitment methods and help them to create a sustainable competitive advantage in future workforce transformation. **The Mission You Will Take on - What You Will...

We are an MSC status company. A 24/7 customer care support for all businesses. If you value constant channels of communication, we look forward to partner with you! SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Highlights**: - **A Medical Industry Company with good career prospect**: - **Friendly and fast-paced working environment**: - **Attractive remuneration package (Basic + Shift Allowance + Attractive Benefits)** **Responsibilities**: - Assess the Admission/Discharge case by following the Insurance policy term and conditions. - Collect all the complete...

**Position: Enterprise Support (IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical...

**Company Details** Business Nature : Food and Beverage/Catering/Restaurant Working Hours: Mon: 7:00-15:45 Tue : 8:30-17:15 Wed: 8:30-16:15 & 23:00-24:00 Thu: 7:00-15:45 Fri: 8:30-16:15 Sat: Off Sun:23:00-24:00 Location : Taman Perindustrian Subang **Roles & Responsibilities** - To support Japanese Senior staff for Seafood project - Plan and...

**Job Overview**: We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard. **Responsibilities**: - Responsible for...