ERP Support Specialist
2 weeks ago
**Tasks & responsibilities**:
- Perform as project manager for assigned projects by the Management.
- Work with ERP systems users and management to determine appropriate system configuration and setup.
- Assist ERP systems users with data conversion.
- Thoroughly understand ERP database schema.
- Assist with testing new releases of ERP systems before use in a production environment.
- Create documentation and procedures guidelines for ERP systems users.
- Thoroughly understand the ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners.
- Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes.
- Analyze and troubleshoot ERP system issues reported by end users.
- Design, develop and maintain reports used by technical staff and ERP systems users.
**Qualifications & experience**:
- Preferably at least Degree in IT/ Business IT.
- At least 5 year(s) working experience.
- Good communication and strong interpersonal skills.
- Good command of written and spoken English and Bahasa Malaysia.
- Good team player and able to work independently when required.
**Salary**: RM5,000.00 - RM8,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- What's your expected monthly basic salary?
**Language**:
- Mandarin (preferred)
Willingness to travel:
- 25% (preferred)
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