Servicenow Technical Consultant

3 hours ago


Kuala Lumpur, Malaysia RGP - Resources Global Professionals Full time

Â-Â- This full-time role of ServiceNow Technical Lead is to be based in Kuala Lumpur, Malaysia for Regional / Global ServiceNow projects.
Â- Responsible for the development, integration, testing and deployment of the ServiceNow solutions for our customers across various platform workflows:

- IT Workflows - ITAM, ITOM, ITSM, ITBM

Â- Prepare technical specifications as required deliverables. Provide oversight and unit testing of code along with guiding customers in completing UAT.

Â- Ability to handle client stakeholders directly on functional / process discussions.

Â- Deliver projects for customer via Off-shore / On-shore delivery model

Â- Support the engagement efforts and be able to suggest appropriate platform solutions.

To qualify you have:
Â- Bachelor's degree of relevant tertiary education.

Â- 2-5 years of proven technical hands-on experience in ServiceNow implementations.

Â- Expertise as a key technical resource with hands 'on development & deployment of ServiceNow solutions in client environments.

Â- Solid understanding of best practices to be followed while configuration and integration of the ServiceNow platform.

Â- Strong JavaScript skills with AngularJS experience and knowledge of Web Technologies.

Â- Minimal two (2) end-to-end project implementation in the following ServiceNow modules:
Software Asset Management, Hardware Asset Management, Project Portfolio Management, Demand Management, Application Portfolio Management, Discovery, Service Mapping, CMDB, Change Release Management, Virtual Agent Chatbot, Workforce Optimization and Process Optimization

Â- Strong interpersonal skills and a proven team player.

Certifications Required

While we are committed to investing in all our consultants with a structured certification programme; it would be preferred if you have one or two of the following ServiceNow certifications:

- Certified System Administrator
- Certified Application Developer
- Certified Implementation Specialist

Skills: #ITSM, #ITAM, #ITOM, #ITBM


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