Admin
2 weeks ago
**Roles and responsibilities**
- Managing large amounts of inbound and outbound calls in a timely manner
- Attend to medical related calls, issuance of GLs
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Able to handle customer services and operational tasks at the same time
**Requirements**:
- Previous experience in **medical/insurance** customer support role (optional)
- Strong phone and verbal communication skills along with active listening
- Able to **work shifts** including PH
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
**Salary**: RM1,500.00 - RM2,500.00 per month
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
- Yearly bonus
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