Customer Support Executive

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. **Responsibilities**: - Responsible for checking, reviewing and...

The Customer Support Manager is customer focused, technology savvy and forms part of our Global Customer Support team. The role requires strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time. The...

**Job Responsibility** - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

Responsibilities: - Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising related to the company's products. - Create & handling all tickets pertaining to customer cases & follows up closely until case resolved. - Working closely with Sales & Level 2 support team members for client contracts...

**Job Purpose**: 1. Solving Customer’s technical issues in a timely manner and according to SLA. 2. Attending to change request by customers (Reports/Customization) 3. Positive customer experience (Increase customer satisfaction) 4. Reducing complaints by customers (achieve zero repeat complaints) 5. Documentation for user guide on HRMS modules. 6....

Spider Asia Sdn Bhd is a Mobile App Development company location in Petaling Jaya. We are looking for interns who are willing to work as client support executives. - Client Communications - Client Management - Talking to them at regular intervals to get their inputs and feedbacks. - Collecting data from the customers. - Verifying and quality control before...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Role : Support Specialist Documentation to bring during the interview: Updated Resume with 2 references Job Details: Salary : Min RM 2,500 - RM 3,000 Fixed Shift Allowance : RM500 Contract : 1 year (view to extension based on the performance) Must be willing to work on 24-hour-rotation shift. **Responsibility**: Provide quality customer support (24/7)...

**Job Description**: The Client Support Executive will provide immediate support to traders, back office personnel, support staff, and IT teams to ensure the highest level of customer satisfaction and smooth trading operations. This role requires a motivated team player who can understand instructions, efficiently rectify and solve problems, and work...

Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...

**Responsibilities**: - Sales & promotion of foodservice selling equipment to dealers, hotels & restaurant chains. - Introduce and promote new brands to existing dealers. - Identify and pursue new chain customers : restaurants, c-stores & supermarket. - International travels to visit the key accounts & work trade shows. - Prepare & submite weekly reports...

Job Responsibilities - Troubleshooting and solving existing technical issues according to the timeline defined in SLA (Response time) - Guiding customers with Application functionalities -Technical Skills (SQL skills) to achieve zero repeat request. - Assisting the Project Team with resolving certain technical functions in a timely manner. -...

**Company Description** Why Data Impact ?** The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies need help exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact by NielsenIQ **comes in! We collect over 70 billion pieces of data...

The IT Support Executive will be responsible to provide general group IT support on technical issues & change requests for both hardware and software. He/she will also maintain the IT asset management documents and **Position Description**: The IT Support Executive will provide site support to at the company premises in Damansara and Tampin for all IT...

2. Technical Support: Troubleshoot and resolve technical problems that customers may encounter with their solar energy systems, such as monitoring or connectivity issues. 3. Complaint Resolution: Investigate and resolve customer complaints by gathering relevant information, coordinating with internal teams, and ensuring a satisfactory resolution. 4....

Customer Data Management Customer Support Handle customer complains Manage account Receivables Sales staff Support on orders, marketing tools, and samples Assist Inventory Manager to fulfill sales orders **; Requirements**: - Accounting and finance Business Management Presentation skills Good knowledge in Microsoft office tools

**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

Business: Marketer and distributor of petrochemicals, solvents, industrial chemicals and specialty products Job Requirements: - Minimum Diploma/Advanced/Higher/Graduate Diploma, preferably in Chemistry or equivalent. - Computer literate in Microsoft Windows, Power Point, and SAP. - Proficient in both written and spoken English, Bahasa Malaysia and...