Customer Support Specialist

**Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

Open Position: Application Support Specialist (Reputable Company) A reputable Company in Malaysia is hiring for Application Support Specialist to join the team and be based in the Selangor office. Key responsibilities include:Having more than 3 years working experience and above working as Application Support Specialist/Software DeveloperGood experience in...

**Position: Customer Service Specialist (Japanese/ Vietnamese/Tagalog)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...

Our client is a fast-growing Edutech regional startup searching for flexible go-getters. Were specifically looking for a Customer Success Specialist who will roll up their sleeves to deliver 5-star customer experience to our clients. As a key member of our customer success team, you will help craft the customer success journey by building strong...

Job DescriptionOpen Position: Application Support Specialist (Reputable Company) A reputable Company in Malaysia is hiring for Application Support Specialist to join the team and be based in the Selangor office. Key responsibilities include:Having more than 3 years working experience and above working as Application Support Specialist/Software...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. - Identifying customers’ needs, clarifying information, researching every issue and providing solutions. - Escalate incidents involving dissatisfied customers, offering patient assistance and support. - Guide Merchant through troubleshooting, navigating the...

On-Site Machining Specialist About the Role Location Malaysia Selangor Petaling Jaya Company Siemens Energy Sdn. Bhd. Organization Gas Services Business Unit Service Asia Pacific Full / Part time Full-time Experience Level Mid-level Professional A Snapshot of Your Day The On-Site Machining Specialist (OSM)’s Day starts either in an...

Mylan Healthcare Sdn. Bhd. At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines...

**Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

The Position At Roche, we named our entry point for all employees and managers the “People Portal” and the enabling team taking care of People & Culture (P&C) work is named “People Support Team”. People Support Specialist combines the first point of

**Key Responsibilities**: - Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. - Assist with setting up new equipment, installing software, and ensuring connectivity for users. - Maintain IT systems through routine maintenance tasks, software updates, and security patches. - Document support...

The Position The Service Specialists in the 1SS also add information to the knowledge base known errors, workarounds), identifies issues, reports exceptions and possiible enhancements to service support processes and raises to Support Group Manager. They also constantly exchange with the product teams, to understand new technical capabilities, address...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

Location: Petaling Jaya, Malaysia Company: Nestlé Malaysia (Nestle Professional) Full-time bachelor’s degree 3+ years of experience **Position Summary** You will also be supporting the trade in customer engagements and join in the field for Demo's and discussion. Main role would also be menu development for Key customers. In addition, you would need to...

Customer Service Specialist (Supply Chain) - Supply Chain - Petaling Jaya - Full-time - Malaysia **About The Role**: This role provides a complete order process and customer service to all customers. This to ensure that all order and delivery issues are promptly resolved in order to maintain the highest level of customer service at all times. This role...

To troubleshoot operation issues and resolve them in a timely manner. - Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyse different situations of customers and solve problems in a targeted manner. - Work well with sales and operations team. **Salary**: RM2,500.00 -...