Associate - Regional Strategy & Product Ops, Grab

3 days ago

Petaling Jaya, Malaysia Grabtaxi holdings pte ltd Full time

**Life at Grab**:
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to Know the Team**:
As a member of Grab, not only will you bring your skill sets to drive your team forward, but you will also develop your untapped potential and be inspired by some of the most amazing minds in the industry. Our team consists of both young and experienced individuals who are tenacious, motivated, and energized by the fact that we exist to make a change - have a societal impact in Southeast Asia.

Grab for Business is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food & package deliveries as well as related services for companies across Southeast Asia. We actively engage with thousands of corporate clients across the region and it is imperative that we drive the further expansion of a high-growth product line such as Grab for Business. To this end, we are looking for a hands-on and operationally resilient Asst. Manager to anchor a portfolio of growing Strategy & Product Operations responsibilities.

This role is based in Kuala Lumpur, Malaysia.
- Be highly organized and process-driven, with a keen eye for analytics.
- Be a self-starter with a strong passion for Product Strategy & Operations, backed by data insights.
- Have strong communication skills (written, spoken, presentation), with keen attention to detail.
- Experience in Product Marketing is an added advantage, but not mandatory.

**Get to Know the Role**:

- You will report to the Regional Director - Commercial and Go To Market, Grab for Business
- Be part of the regional Grab for Business team, assisting in building up the high growth and expanding B2B SaaS product solutions such as the Grab for Business Portal, Business Profile, GrabFood for Business, Corporate Mobility, Web Booking, B2B APIs etc.

**The Day-to-Day Activities**:

- Develop strategies and plans for both Grab For Business and GrabGifts product lines
- Responsible for performing various analytical and reporting tasks using data to measure and identify market trends
- Lead and execute transformation workstreams to launch products or streamline processes for growth
- Drive cross-functional alignment across the business teams to ensure the project's goal is achieved
- Design reports and performance measurement dashboards to support operational projects
- Provide insights and recommendations on the performance and execution of the projects
- Scale the utilization of product features
Provide strategic support to the Grab for Business Product Management team (product documentation and checklists, market research and client interviews, new product introduction preparation, feature prioritization based on business team objectives, alignment with support teams, etc.)
- Work with cross-functional stakeholders to develop product solutions that best address issues faced by the sales and account management teams that then enable us to leverage client, industry, and data-backed insights to exceed expectations & achieve commercial excellence.

**The Must-Haves**:

- Experience: Minimum of 2-3 years of operational work experience in a Product Strategy, Product Operations, Consulting or Project Management role
- Education: Bachelor's Degree (required).
- Good experiences in tools like Python, SQL, Power BI, or other tools for statistical analysis
Should be comfortable with advanced usage of Microsoft Office and G Suite (Docs / Sheets / Slides)
- Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly.
- An Ambitious, self-driven, and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment. Must demonstrate integrity and respect in the performance of their duties.

**Our Commitment**:
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

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