Customer Service Officer@perai
2 days ago
**Tanggungjawab**
- Mengenal pasti dan menilai keperluan pelanggan/ejen untuk mencapai kepuasan dan menyelesaikan aduan pelanggan/ejen melalui telefon, e-mel atau media sosial
- Buat LIVE Facebook/Instagram dan menjawab sebarang pertanyaan/isu/masalah yang dibangkitkan oleh pelanggan atau ejen.
- Mengekalkan hubungan dengan semua bakal pelanggan dan ejen sedia ada.
- Bekerjasama dengan ahli pasukan untuk mengendalikan acara/event korporat dengan professional jika diperlukan.
**Keperluan**:
- Tiada pengalaman diperlukan
- Min. SPM
- Graduan baru dialu-alukan untuk memohon
- 6 hari bekerja
- Kerja syif (syif pagi: 9am - 5pm/ syif petang: 12.30pm-6pm, 8pm-9.30pm-work from home)
- Gaji pokok, KWSP, SOCSO, Medical claim & Insurance
**Job Types**: Full-time, Permanent
**Salary**: RM1,500.00 - RM1,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Yearly bonus
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