![CIEF worldwide Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
Customer Success Intern
3 days ago
Job Posting Purpose:
**Responsibilities**:
- Collaborate with the customer relationship team to provide timely and personalized responses, ensuring customer satisfaction and loyalty.
- Contribute to the development and implementation of customer engagement strategies to enhance overall customer experience.
- Support customer retention initiatives by identifying opportunities for upselling, cross-selling, and referral programs.
- Conduct customer surveys and feedback analysis to gain insights and identify areas for improvement in our products and services.
- Assist in organizing and executing customer appreciation events and loyalty programs to foster a sense of community and strengthen relationships.
Collaborate with cross-functional teams, such as sales and marketing, to align customer communication and ensure a seamless customer journey.
**Requirements**:
- Fluency in Mandarin Chinese is bonus
- Pursuing a diploma or degree in Business Administration, Marketing or related field
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Proficient in Microsoft Office and Google Suite
- Fluent in English
- Prior sales or customer service experience is a plus
**Benefits**:
- Remote-working
- Gain hands-on experience in logistics and operations in a fast-paced environment
- Opportunity to work with a dynamic and diverse team
- Receive mentorship and guidance from senior staff
- Exposure to the logistics industry and its challenges
- Possibility of a full-time job offer after the internship
- Build your communication and problem-solving skills
**Job Type**: Internship
**Salary**: RM500.00 - RM800.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Please provide internship start and end date
-
Customer Success Director
2 weeks ago
Bukit Jalil, Malaysia Microsoft Full time**People Management** Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework. **Customer Centricity** Coach team to understand customer objectives & how Unified accelerates value realization. Guide team to drive positive Customer Satisfaction & share...
-
Customer Success Intern
1 week ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full timeJob Posting Purpose:Responsibilities: Collaborate with the customer relationship team to provide timely and personalized responses, ensuring customer satisfaction and loyalty. Contribute to the development and implementation of customer engagement strategies to enhance overall customer experience. Support customer retention initiatives by identifying...
-
Client Success Executive
2 weeks ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full time**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...
-
Client Success Executive
1 week ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full timeResponsibles: Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). Monitor shipments for timely delivery. Communicate with internal and external parties about customer deliveries. Collaborate with the customer relationship team for personalized responses, ensuring satisfaction and loyalty....
-
Digital Customer Success Executive
3 weeks ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
Customer Success Specialist
1 week ago
Bukit Gelugor, Malaysia Silkron Technology Sdn Bhd Full timeTo ensure total customer satisfaction and customer success To provide first level support to the local and overseas customers To be the main communication channel with customers To perform product testing and evaluation from the customer's perspective To keep track and follow up on all open issues with development teams. To prepare and maintain product...
-
Customer advocate
2 months ago
Bukit Jalil, Malaysia Cief Worldwide Sdn. Bhd. Full timeResponsibles:Assist customers in resolving inquiries through various channels (phone, Whats App, social media, tickets, and live chat).Monitor shipments for timely delivery.Communicate with internal and external parties about customer deliveries.Collaborate with the customer relationship team for personalized responses, ensuring satisfaction and...
-
Associate, Customer Experience
1 month ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
Associate, Customer Experience
4 days ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
Assistant Customer Success Manager
2 months ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 3,000 MYR ~ 3,500 MYR**Industry**: Trading FirmPOSITION DESCRIPTION 1. End to end in-depth understanding on business unit processes in managing inventory through the supply chain process. 2. Well-developed analytical capabilities, identifying trends and insights through the interrogation of large data sets and complex information...
-
Assistant Customer Success Manager
1 day ago
Bukit Bintang, Malaysia Reeracoen Malaysia Full time**Overview**: **Salary**: 3,000 MYR ~ 3,500 MYR**Industry**: Trading FirmPOSITION DESCRIPTION 1. End to end in-depth understanding on business unit processes in managing inventory through the supply chain process. 2. Well-developed analytical capabilities, identifying trends and insights through the interrogation of large data sets and complex information...
-
Customer Service Specialist
3 weeks ago
Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...
-
Customer Service Specialist
3 weeks ago
Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...
-
Customer Relationship Intern
2 months ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full timeJob Posting Purpose: **Responsibilities**: - Collaborate with the customer relationship team to provide timely and personalized responses, ensuring customer satisfaction and loyalty. - Contribute to the development and implementation of customer engagement strategies to enhance overall customer experience. - Support customer retention initiatives by...
-
Customer Relationship Intern
3 days ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full timeJob Posting Purpose: **Responsibilities**: - Collaborate with the customer relationship team to provide timely and personalized responses, ensuring customer satisfaction and loyalty. - Contribute to the development and implementation of customer engagement strategies to enhance overall customer experience. - Support customer retention initiatives by...
-
Customer Satisfaction Executive
1 week ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full timeResponsibles: Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). Monitor shipments for timely delivery. Communicate with internal and external parties about customer deliveries. Collaborate with the customer relationship team for personalized responses, ensuring satisfaction and loyalty....
-
Customer Service Executive
2 weeks ago
Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your...
-
Audit and Tax Intern
2 months ago
Bukit Jalil, Malaysia AC & Co Full timeWe are looking for an audit and tax intern to join our team and assist us in providing high-quality audit and tax services to our clients. You will have the opportunity to learn from experienced auditors and gain exposure to various industries and sectors. **As an audit intern, you will be responsible for**: - Performing audit procedures and tests on...
-
Customer Service Consultant
2 weeks ago
Bukit Jalil, Malaysia Trinity Workforce Solution Full timeWe're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your responsibilities**: -...
-
Associate , Customer Experience (Engagement,)
4 weeks ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...