Food & Beverage Manager

5 months ago

George Town, Malaysia Marriott International, Inc Full time

**Job Number** 24073642

**Job Category** Food and Beverage & Culinary

**Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.

**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
- Marriott International is an equal opportunity employer. We believe in hiring a

  • Food & Beverage Manager

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 23159915 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which includes...

  • Assistant Director of Food

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24072468 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s food and beverage/culinary...

  • Assistant Director of Food

    6 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24063654 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property’s food...

  • Captain, Food

    6 months ago

    George Town, Malaysia Citadines Connect Georgetown Penang Full time

    As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team...

  • Food & Beverage Assistant

    5 months ago

    George Town, Malaysia Salient Glory City Sdn Bhd Full time

    To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest...

  • Asstdir-food & Beverage

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 24072468 **ประเภทของงาน** Food and Beverage & Culinary **สถานที่** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

  • Attendant-food & Beverage

    6 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 23205651 **ประเภทของงาน** Food and Beverage & Culinary **สถานที่** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

  • Food & Beverage Captain

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24021604 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Answer questions on...

  • Food & Beverage Outlet Manager

    5 months ago

    George Town, Malaysia OZO George Town Penang Full time

    **Main Duties & Responsibilities** - Reviews all outlets’ weekly forecast and prepares schedule for all service bars. - Prepares a weekly covers forecast and ensure all Team Members are scheduled accordingly. - Assists in the operation at peak times and any other times business needs require hands-on assistance. - Organizes and implements monthly inventory...

  • Asstdir-food & Beverage

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 24072468 **التصنيفات** Food and Beverage & Culinary **الموقع** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Asstdir-food & Beverage

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Numer oferty** 24072468 **Kategoria oferty pracy** Food and Beverage & Culinary **Lokalizacja** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Management - Marriott International jest pracodawcą...

  • Attendant-food & Beverage

    6 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **رقم الوظيفة** 23205651 **التصنيفات** Food and Beverage & Culinary **الموقع** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...

  • Food & Beverage Captain

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 23197898 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Communicate service needs to chefs and stewards throughout functions. Total...

  • Asstdir-food & Beverage

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **职位编号** 24072468 **工作类别** Food and Beverage & Culinary **地点** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia 在地图中查看 **编制** Full-Time **远程申请?** N **重新安置？** N **职位类型** Management -...

  • Food & Beverage Attendant

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24080025 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down...

  • Food & Beverage Attendant

    6 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 23205651 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down...

  • Asstdir-food & Beverage

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **職務編號** 24072468 **工作類別** Food and Beverage & Culinary **地點** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia 在地圖中查看 **工作編制** Full-Time **身處外地？** N **願意海外赴任？** N **職位類型 管理** Management - Marriott International...

  • Food & Beverage Supervisor

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 23159918 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest...

  • Food & Beverage Supervisor

    6 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 23206190 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and...

  • Food & Beverage Supervisor

    5 months ago

    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24109374 **Job Category** Food and Beverage & Culinary **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...