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Customer Support Rm3k 5 Working Days Johor Bahru Vk
6 days ago
JOB ID:34902 VK C(F40)
Job Position:Customer Support
Salary Package:RM3K
Working Hour:Mon-Fri(10am-7pm)
Working Location:Ekoperniagaan, JB
**Company Background:Women's Clothing Store**
- Promote company’s products to customers attractively to achieve personal & company sales target.
- Knowing the company’s offerings as a frontline service representative. Provide correct information with handle all customers’ related enquiries in company’s website, social media platforms and phone.
- Responsible to all customers’ pre-sale service (provide relevant information), in-sale service (process all orders and transactions), and after-sale service (return and exchange) in an efficient and timely manner.
- Handle customer complaints and feedback, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Creating, maintain & enhance effective customer service procedures, policies, and standards.
- Work closely with related department and courier partner to ensure orders process and delivery smoothly.
- Assisting in daily ecommerce platforms operation.
- Responsible to submit monthly report to superior.
- Achieve personal KPI every month.
- To perform any work, assignments and/or duties as may be directed by superior/manager from time to time.
- Participate in company’s activities and projects.
**Job Requirement**:
- High proficiency in English, Mandarin, and Bahasa Melayu
- Able to work in a fast-paced, high-intensity work environment
- Fresh graduates are welcome to apply
Or
(Vanessa)
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Johor Bahru, Johor, Malaysia Nala Groups Full timeJOB ID:34902 VK C(F40)Job Position:Customer SupportSalary Package:RM3KWorking Hour:Mon-Fri(10am-7pm)Working Location:Ekoperniagaan, JBCompany Background:Women's Clothing Store Promote company's products to customers attractively to achieve personal & company sales target. Knowing the company's offerings as a frontline service representative. Provide correct...
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Johor Bahru, Malaysia Nala Groups Full timeJOB ID:34894 VK A(F21) Job Position:General Clerk Salary Package:RM1800 Working Hour:Mon-Fri(8.30am-5pm),Sat(8.30am-1pm) Working Location:Taman Johor Bahru **Company Background: Engineering Industry** **Job Summary**: - Knowledge of computer - simple booking keeping - issue invoice - fresh graduate are welcome - on job training provided Or (Vanessa)
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Johor Bahru, Johor, Malaysia Nala Groups Full timeJOB ID:34894 VK A(F21)Job Position:General ClerkSalary Package:RM1800Working Hour:Mon-Fri(8.30am-5pm),Sat(8.30am-1pm)Working Location:Taman Johor BahruCompany Background: Engineering IndustryJob Summary: Knowledge of computer- simple booking keeping- issue invoice- fresh graduate are welcome- on job training providedOr(Vanessa)
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