Customer Experience Intern
2 weeks ago
Our CX Malaysia team is looking for our next Intern - an individual who is a self-starter, collaborative and passionate about scaling a fast-growing business. We love people who are proactive and are willing to go the extra mile to make our customers happy - this is our key to success
**Position Overview**:
As an Intern at Food Market Hub, you will play a vital role in ensuring the success of our clients through seamless data transfer from our system. You will be primarily
focusing on the data management of the customer and process improvement.
**Key Responsibilities**:
- Create and manage spreadsheets to track important customer information.
- Update customer information in a database.
- Organise existing data in a spreadsheet.
- Verify outdated data and make any necessary changes to records.
- Review data for deficiencies or errors.
- Provide administrative support.
- Assist with special projects that require large amounts of data entry.
- Type in data quickly and efficiently.
- Delivery updates and manage customers expectations.
**Job Requirements**
- Proficiency in Microsoft Office and Google Suite - especially sheets and excel
- Strong written and verbal communication skills
- Creative thinking and the ability to propose process improvement
- Excellent organisational skills and attention to detail
- Ability to work both independently and collaboratively in a fast-paced environment
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: RM800.00 - RM1,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
**Experience**:
- Data entry: 1 year (required)
**Language**:
- Mandarin (preferred)
Application Deadline: 04/30/2024
Expected Start Date: 05/15/2024
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