Quality & Food Safety Manager (Specialty
5 months ago
This role is responsible in strengthening quality and food safety in Specialty Ingredients business in Asia. He/She will be focusing on reinforcing supplier quality management, toller capabilties building and quality, food safety in supply chain as one function. Works closely with Asia QFS team and Specialty Ingredients business leads
- GAP ANALYSIS AND HARMONISATION (One time project)
1. Conduct “AS IS” mapping of current QFS processes
2. Obtain best practices from global team to define “TO BE” state
3. Identity Gaps and develop remedial plan
4. Prioritize implementation, monitor progress and issue alerts if deviation or delays
- POSITIVE RELEASE PROCESS
1. Establish a positive release mechanism and ensure its adherence
2. Ensure that Certificate of Analysis (COA) is in line with Product Data Sheet (PDS)
3. Prepare guide lines for exception handling and make sure its followed for batch that fails release
4. Check labelling in line with our policy and customer’s shipping instructions
- INSTITUTE A QUALITY MANAGEMENT SYSTEM (QMS)
1. Develop and establish a QMS procedure for BAPL and BLC PG
2. Get ISO 22000 certification for SI business (BAPL already has ISO 9001 which has now expired)
3. Participate in renewal process and audits of existing Foodchain ID of BAPL
4. Participate in renewal process of existing Kosher. For example, BAPL has OK Kosher for third party supply of 5001 from Vippy
5. Work with business to evaluate possibility of trading Halal like KBBV has one
6. Origins/suppliers are timely reminded to renew Halal, Kosher, FSSC, HACCP, ISO, FoodChain ID,
7. Coordinate with origins to get periodic monitoring test reports wherever applicable. For example: heavy metals, pesticides residue,
8. For incoming bulk cargoes in ISO tank check for washing certificates, previous six loads and compliance with Halal and Kosher
- SUPPLIER AUDITS
1. Establishes a schedule to perform periodic site audits of third party suppliers, toll packers, external ware house
2. Prepares an audit check list and questionnaire in coordination with Global QFS team
3. Identifies in conformities, provides recommendations and ensures implementation of corrective measures
- CUSTOMER REGISTRATION DOCUMENTATION
1. Develops understanding of regulations of country of import
2. Get well versed with requirements from CODEX, JECFA and other regulatory bodies
3. Follow up with Bunge origin / supplier for all documents and certificates required for registration of product / producer / seller
4. Fill up registration forms. For example, Product Information Form (PIF) in Australia and product Questionnaire in Japan
5. If required arrange language translations of Quality related docs
- QUALITY COMPLAINT MANAGEMENT
1. Make sure all complaints (Product quality / packaging material / Quality document errors) are logged in system
2. Communicate with Bunge Origin/supplier and customer for to & fro response
3. Complete investigation, Root Cause Analysis (RCA) prepared and corrections implemented
- QUERY RESPONSE
1. Explain to buyers on Qs related to inconsistencies. For example - change in dilution for Gardner Colour, CFU vs MPN in micro reports
2. Communicate with Bunge Origin/supplier and customer for to & fro response
3. Complete investigation, Root Cause Analysis (RCA) prepared and corrections implemented
4. Issue statements, letters, process flow/map/charts as requested by customers
- SAMPLE ADMINISTRATION
1. Request origins/suppliers to send product samples
2. Check COA sent is consistent with PDS shared to customer
3. Coordinate with ATS team for - sending sample and responding to customer’s queries regarding sample quality
- CROSS FUNCTIONAL INTERACTION
1. Ensure QFS compliance for new projects implemented by technical / engineering team
2. Coordinate with marketing team for factual accuracy in promotional literature or brochures during trade shows
3. Work with legal to understand quality regulations, labelling requirements.
4. Advise on our product liability insurance matters
5. Support ATS team if needed during product trainings
6. Involve in New Product Development, if required
7. Cover other team members who are on leave
Requirement:
- Bachelor’s degree in Food Science or related discipline.
- Minimum 5 years experiences in in QA
- Strong quality and food safety mindset
- Strong communication skills, able to influence and articulate ideas and thoughts
- Demonstrate leadership skills and able to engage cross funtional team
- Strong sense of business acumen, able to relate quality and food safety risks and impacts
- Able to provide sustainable solution driven approach
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