Reservation Officer

JOB DESCRIPTIONS: Process FIT reservation or group reservation by Email, telephone, fax, online, web side booking or central reservation system. Process FIT reservation or group reservation from the sales office, other hotel department & travel agent. Know the type of room available as well as their location and layout. Know the selling status, rates, and...

Fulfil reservation requests by determining the rooms available to meet customer desires. - Managing customers check-in, including reservation and online-booking. - Greet and register guests face-to-face, explain policies and hotel features, issue room keys and deal with customer service issues. - Post charges, such as for items purchased from the room bar,...

Handling of correspondences which are already checked by the Front Office Manager. - Allocate daily tasks to Reservations staff. - Review reservations booked daily. - Review arrival report daily. - Responsible for the preparation of occupancy forecast. - Responsible for training staff. - Responsible for Hotel and Local Reservations. - Responsible for the...

Fulfil reservation requests by determining the rooms available to meet customer desires. Managing customers checkin, including reservation and onlinebooking. Greet and register guests facetoface, explain policies and hotel features, issue room keys and deal with customer service issues. Post charges, such as for items purchased from the room bar, and compute...

Handling of correspondences which are already checked by the Front Office Manager. Allocate daily tasks to Reservations staff. Review reservations booked daily. Review arrival report daily. Responsible for the preparation of occupancy forecast. Responsible for training staff. Responsible for Hotel and Local Reservations. Responsible for the implementation of...

**Job brief** We are looking for a Hotel Front Office Ambassador to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Office Ambassador responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service...

Job briefWe are looking for a Hotel Front Office Ambassador to serve as our guests' first point of contact and manage all aspects of their accommodation.Hotel Front Office Ambassador responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 consecutive off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage...

FRONT OFFICE SUPERVISOR - Ensure the highest standards of front office service is provided to the hotel's guests - Responding to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. - Using suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervising daily shift process ensuring...

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

As an ambitious ambassador with a true passion for hospitality, you are always prepared for changing circumstances! You have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with the management...

A Duty Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. - A Duty Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest...

A Duty Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Duty Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest...

Roles: - Front office - Guest relation - Reservation assistant - F&B This program is: - 1 Month online training. - 4 months on the job training (OJT) Total: 5 Months contract **Requirements**: Aged 30 and below Fresh Graduate with a Diploma / Degree in Hotel Management (Priority) Fresh Graduate with a Diploma / Degree in any related field Unemployed...

A Guest Service Manager is a professional responsible for overseeing and managing the guest service operations within a hospitality or service-oriented business. This role is prevalent in industries such as hotels, resorts, restaurants, and other customer-centric establishments. The primary objective of a Guest Service Manager is to ensure a positive and...

Roles: Front office Guest relation Reservation assistant F&BThis program is: 1 Month online training. 4 months on the job training (OJT)Total: 5 Months contractRequirements:Aged 30 and belowFresh Graduate with a Diploma / Degree in Hotel Management (Priority)Fresh Graduate with a Diploma / Degree in any related fieldUnemployed for at least 1 monthDid not...

Properly check and finalizes daily room revenue report including: - Control to ensure that any discrepancies between housekeeping and front office room status are reported. Total rooms available for sale agrees with the contracted rooms available. - Verified the room rate with agreements or reservation, check allowance for room revenue. - Check mini bar...