Front Office Supervisor

1 month ago


Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

FRONT OFFICE SUPERVISOR
- Ensure the highest standards of front office service is provided to the hotel's guests
- Responding to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervising daily shift process ensuring all team members adhere to standard operating procedures.
- Training, directing the work of, resolving issues/problems and coach and counsel the front office team members to ensure a quality operation.
- Resolving guest issues, complaints, problems in a quick, efficient manner to maintain a high level of guest satisfaction and quality service.
- Allocating rooms to expected arrivals after checking the guest's preferences and special requests.

**Job Type**: Permanent

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Putrajaya: Reliably commute or planning to relocate before starting work (required)



  • Putrajaya, Malaysia The Zenith Hotel (Putrajaya) Sdn Bhd Full time

    The Front Office Supervisor is responsible for overseeing the daily operations of the front desk, ensuring guest satisfaction, and assisting with employee training and development. **Responsibilities**: - Manage front desk operations, including check-in/check-out process, guest inquiries, and phone calls - Ensure that guests receive exceptional customer...


  • Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...


  • Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...


  • Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...

  • Front Office Manager

    3 weeks ago


    Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    **Main Responsibilities**: - Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. - As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest...


  • Putrajaya, Malaysia The Zenith Hotel Putrajaya Full time

    Main Responsibilities: Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and...


  • Putrajaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    Executive Associate (Front Office Support)International Organization (UNDP)12 Months Contract (with possibility of extension)Menara PjH, No. 2, Jalan Tun Abdul Razak, Presint 2, 62000, PutrajayaRM 4000Mon - Fri [8.00am - 4.30pm]BackgroundUnder the guidance and direct supervision of the RR, the Executive Associate to the RR ensures effective and efficient...


  • Putrajaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Executive Associate (Front Office Support)** **International Organization (UNDP)** **12 Months Contract (with possibility of extension)** **Menara PjH, No. 2, Jalan Tun Abdul Razak, Presint 2, 62000, Putrajaya** **RM 4000** **Mon - Fri [8.00am - 4.30pm]** **Background** Under the guidance and direct supervision of the RR, the Executive Associate to the...


  • Putrajaya, Malaysia Marriott International, Inc Full time

    **Job Number** 24031540 **Job Category** Rooms & Guest Services Operations **Location** Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...


  • Putrajaya, Malaysia The Zenith Hotel (Putrajaya) Sdn Bhd Full time

    Check cash balances and customer exposures prior to authorising financial transactions, internal and external payments and money market deposits and loans - Authorise non-financial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures - Assist in the functioning of the Front Office...


  • Putrajaya, Malaysia The Zenith Hotel (Putrajaya) Sdn Bhd Full time

    Check cash balances and customer exposures prior to authorising financial transactions, internal and external payments and money market deposits and loans - Authorise non-financial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures - Assist in the functioning of the Front Office...


  • Putrajaya, Malaysia MERCURE LIVING PUTRAJAYA Full time

    **Job brief** We are looking for a Hotel Front Office Ambassador to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Office Ambassador responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service...


  • Putrajaya, Malaysia Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Full time

    To gain job competency while being trained and learn hands on experience regarding Front Office. - Meal is provided. - Allowance is provided. **Job Type**: Internship Contract length: 6 months Pay: RM800.00 per month **Benefits**: - Free parking - Meal provided Schedule: - Day shift - Weekend jobs


  • Putrajaya, Malaysia The Zenith Hotel (Putrajaya) Sdn Bhd Full time

    Check cash balances and customer exposures prior to authorising financial transactions, internal and external payments and money market deposits and loans Authorise nonfinancial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures Assist in the functioning of the Front Office...


  • Putrajaya, Malaysia Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Full time

    To gain job competency while being trained and learn hands on experience regarding Front Office. - Meal is provided. - Allowance is provided. **Job Type**: Internship Contract length: 6 months **Salary**: RM800.00 per month **Benefits**: - Free parking - Meal provided Schedule: - Day shift - Weekend jobs Ability to commute/relocate: - Putrajaya:...


  • Putrajaya, Malaysia MERCURE LIVING PUTRAJAYA Full time

    Job briefWe are looking for a Hotel Front Office Ambassador to serve as our guests' first point of contact and manage all aspects of their accommodation.Hotel Front Office Ambassador responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...


  • Putrajaya, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24057629 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES...


  • Putrajaya, Malaysia Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Full time

    To enhance job skills while receiving training and gaining practical experience in Front Office. Complimentary meals provided Monthly allowance includedJob Type: InternshipContract Duration: 6 monthsSalary: RM800.00 per monthBenefits: Free parking facility Provision of mealsWorking Hours: Daytime shifts Involvement in weekend tasksLocation Flexibility:...


  • Putrajaya, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado...


  • Putrajaya, Malaysia MERCURE LIVING PUTRAJAYA Full time

    As an ambitious ambassador with a true passion for hospitality, you are always prepared for changing circumstances! You have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with the management...