Front Desk Team Leader

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

As a Guest Service Executive, you will supervise the Front Office Team to ensure exceptional guest experiences from check-in to check-out. Key responsibilities include: Assigning and instructing Guest Service Agents, Operators, and Bell Attendants on work details Managing front desk operations, including room and rate availability, and making decisions in...

DescriptionA Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel...

The Front Office Supervisor is responsible for overseeing the daily operations of the front desk, ensuring guest satisfaction, and assisting with employee training and development. **Responsibilities**: - Manage front desk operations, including check-in/check-out process, guest inquiries, and phone calls - Ensure that guests receive exceptional customer...

**Job Purpose** **To handle office administrative tasks and manage front desk support services to parents, students, and visitors.** **Key Results Area/Responsibilities** **Front Office & Telephone Reception** - Attend to and response to walk in parents/students/visitors with courtesy. - Ensure the front desk is neat, presentable, and lobby beverage has...

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotelchargesare processed diligently to guest's accounts, invoicesare...

As an ambitious ambassador with a true passion for hospitality, you are always prepared for changing circumstances! You have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with the management...

**Job Number** 24031540 **Job Category** Rooms & Guest Services Operations **Location** Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**Main Responsibilities**: - Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. - As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest...

**Job brief** We are looking for a Hotel Front Office Ambassador to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Office Ambassador responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

Steward Team Leader is responsible for overall operation of the stewarding department in line with the administration policies of the Chief Steward and the Assistant Chief Steward. Performs the role of a service team leader in providing dedicated service support for all food and beverage operations. Ability to execute all tasks of the stewarding department....

Public Area Team Leader With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Job Number** 24081862 **Job Category** Rooms & Guest Services Operations **Location** Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

**Job Number** 23203346 **Job Category** Rooms & Guest Services Operations **Location** Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**JOB DESCRIPTIONS**: - Process FIT reservation or group reservation by E-mail, telephone, fax, on-line, web side booking or central reservation system. - Process FIT reservation or group reservation from the sales office, other hotel department & travel agent. - Know the type of room available as well as their location and layout. - Know the selling...

FRONT OFFICE SUPERVISOR - Ensure the highest standards of front office service is provided to the hotel's guests - Responding to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. - Using suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervising daily shift process ensuring...

Check cash balances and customer exposures prior to authorising financial transactions, internal and external payments and money market deposits and loans - Authorise non-financial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures - Assist in the functioning of the Front Office...