Operations Associate

3 weeks ago


Kuala Lumpur, Malaysia Big Corridor Sdn Bhd Full time

**Young Hungry Free** is a trendy clothing store for the fashion-forward youth. As our **Operations Associate**, you will be in charge of various business operational tasks to meet the Company's desired objectives.

Your tasks will be fully desk-bound. Tasks include, but not limited to, customer service, backend order fulfilment, inventory and cargo management as well as the preparation for weekly launches for both our online and offline stores.

**Responsibilities**:

- Uphold all KPIs and ensure the efficiency of our Ops Team.
- Be the point of contact for all online queries and is responsible for efficient, prompt and thoughtful response to customers.
- Generating Picking Lists and Waybills for all online orders.
- Providing after-service and following up on orders.

**Qualifications**:

- Min 2 years Prior customer service experience, service experience in ecommerce is a bonus.
- Strong command of the English language.
- A team player, efficient and honest.
- Able to work independently and well under deadlines and pressure.
- Able to establish good rapport with current and potential customers.
- Love fashion, clothing, dressing up and being forever young, hungry and free.

Location and hours:

- This is a remote position
- 5-day work week from Monday to Fridays, 9am to 7pm

Perks:

- Team YHF Benefit - first dibs on upcoming launches, staff discount, monthly YHF wardrobe

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer support: 1 year (preferred)


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