Food and Beverages Service Agent

3 weeks ago


Bukit Mertajam, Malaysia Iconic Hotel Management Sdn Bhd Full time

**1.0 Job Summary**

1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling.

**2.0 Duties And Responsibilities**

2.1 To report for duty punctually wearing the proper uniform and name badges at all time

2.2 To serve food and beverage to guest according to standard set.

2.3 To handle guest enquiries in a courteous and efficient manner

2.4 To provided a courteous and professional service at all time.

2.5 To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation.

2.6 To be stationed in the assigned area of the outlet during service hours unless specifically assigned elsewhere.

2.7 To maintain neatness and cleanliness at assigned station, back area and dining area throughout the day.

2.8 To keep station adequately stocked with necessary supplies before. during and after service hours.

2.9 To prepared necessary mise-en-place concerning the operations.

2.10 To follow-up on store / general requisition.

2.11 To do side duties as assigned on daily / weekly / monthly basis as determined by the F&B Executive or F&B Team Leader.

2.12 To take good care of all operating tools and equipment.

2.13 To return soil linen and collect clean linen from Housekeeping.

2.14 To be a team player and support other staffs.

2.15 To maintain a good working relationship with your own colleagues and other department.

2.16 To have a complete understanding and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety.

2.17 To have a complete understanding of the hotel’s policies and procedures and adhere to the hotel’s Employee Rules and Regulations.

2.18 To attend pre-service briefing and other training as training by the Manager.

2.19 To attend communication meeting set by the Manager.

2.25 To perform other duties that may be assigned from time to time.

2.26 To be fully responsible for the se-up of the outlet or function room as per the standard and requirement.

2.27 To coordinate with the kitchen prior to dishing out of food.

2.28 To give an accurate count of the guest.

2.29 To ensure that tray stands and bar set-ups are properly and tidily set-up.

2.30 To ensure that condiments are available such as chili sauce, tomato ketchup, Soya Sauce, Black Vinegar, toothpick and etc.

2.31 To check on all the back lanes set-up and cleanliness.

2.32 To check that after each meal period or function, all outlet or function room area is cleared of equipment.

2.33 To check that music and lighting is in working order for all area.

2.34 Handling customer complain and referring the issue to F&B Executive or F&B Team Leader to resolving the un-satisfaction complained.

2.35 To responsible for all the signage to be made for the guest reservation or function rooms bookings.

2.36 To ensure that all guest bills are signed or settled by cash or credit card without any disputes that may arise from the bills.

2.37 To double check that all lights and air conditioning are switched off after operation hours and doors of the outlet or function rooms are locked at the end of the day.

**Salary**: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Bukit Mertajam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- F&B Management: 1 year (preferred)

License/Certification:

- Food Handling (preferred)



  • Bukit Mertajam, Penang, Malaysia Iconic Hotel Management Sdn Bhd Full time

    1.0 Job Summary1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling.2.0 Duties And Responsibilities2.1 To report for duty punctually wearing the proper uniform and name badges at all time2.2...

  • Assistant Food

    4 days ago


    Bukit Mertajam, Malaysia Iconic Hotel Penang Full time

    **1.0 Job Summary** 1.1 Responsible for the overall administration and operation of the Food and Beverage outlets 1.2 To maintain the quality and consistency of service delivered to guests. **2.0 Duties And Responsibilities** 2.1 To ensure the smooth operation of the outlets, delivering a consistent quality product and service that comply with company /...

  • F&b Service Agent

    4 weeks ago


    Bukit Mertajam, Malaysia Iconic Hotel Penang Full time

    To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

  • F&b Service Agent

    2 weeks ago


    Bukit Mertajam, Malaysia Iconic Hotel Penang Full time

    To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

  • Part Timer

    2 weeks ago


    Bukit Jalil, Malaysia KHY FOOD AND BEVERAGES Full time

    Job description Qualifications / Skills: - Maintaining safety and food quality standards - Customer Service - Multi-tasking - A team player - Self-development - Can handle stress when peak hours - Can taking orders Requirement - No min experience needed for full time crew. Training will be provided. - Posses own transport Crew Job Responsibilities: -...

  • Service Crew

    3 weeks ago


    Bukit Mertajam, Malaysia MyIcon Sdn Bhd Full time

    Responsibilities - Serving food and beverage to customers. - Responsible for overall workflow of restaurant. - Maintaining restaurant cleanliness and workstation hygiene. - Solving dine-in customer complaint. - Act as a customer service (basic up-selling, promotions, etc.) The concept of Green Island Western Food is to create Malaysian Western Food and to...

  • Service Crew

    1 week ago


    Bukit Mertajam, Penang, Malaysia MyIcon Sdn Bhd Full time

    Responsibilities Serving food and beverage to customers.Responsible for overall workflow of restaurant.Maintaining restaurant cleanliness and workstation hygiene.Solving dine in customer complaint.Act as a customer service (basic up selling, promotions, etc.)The concept of Green Island Western Food is to create Malaysian Western Food and to provide the best...


  • Bukit Mertajam, Malaysia ALLIED MART SDN BHD Full time

    Information regarding the job description of this vacancy Job description - To have full knowledge and understanding of menu and ingredients used in all food and beverage items. To ensure all the products used follows First-In First-Out (FIFO) to minimize wastage and control product quality. To seek further authorization and advice from immediate superior...

  • Service Crew

    2 weeks ago


    Bukit Mertajam, Malaysia ALLIED MART SDN BHD Full time

    To have full knowledge and understanding of menu and ingredients used in all food and beverage items. - To ensure all the products used follows First-In First-Out (FIFO) to minimize wastage and control product quality. - To seek further authorization and advice from immediate superior when necessary. - To ensure outlet is always well maintained,clean,safe...


  • Bukit Bintang, Malaysia AGENSI PEKERJAAN PRESTIGE SDN BHD Full time

    Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests. Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance Job description - Ad-hoc duties as assigned by superior from time-to-time **Requirements**: - Halal Certification Management: Responsible for...


  • Bukit Mertajam, Penang, Malaysia ALLIED MART SDN BHD Full time

    Information regarding the job description of this vacancyJob description To have full knowledge and understanding of menu and ingredients used in all food and beverage items. To ensure all the products used follows First-In First-Out (FIFO) to minimize wastage and control product quality. To seek further authorization and advice from immediate superior when...

  • F&b Supervisor

    3 weeks ago


    Bukit Mertajam, Malaysia Iconic Hotel Management Sdn Bhd Full time

    Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded. Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other departments to arrange...

  • F&b Supervisor

    1 week ago


    Bukit Mertajam, Penang, Malaysia Iconic Hotel Management Sdn Bhd Full time

    Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded. Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other departments to arrange...


  • Bukit Mertajam, Malaysia V-Nion Food Industries Sdn. Bhd. Full time

    To plan and execute R & D projects such as new product development and assist in existing products improvement. - Conduct sensory evaluation of new food products to ensures meet customer needs and requirements. - Do research on suitable ingredients to be used in the new food product and liaise with suppliers and purchaser for sourcing and screening for raw...

  • Cafe Supervisor

    2 months ago


    Bukit Mertajam, Malaysia Hong Bee Hardware Company Sdn Berhad Full time

    Restaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment. Hong Bee is an independent family-run group of companies, offering a broad range of outstanding products, services and expertise in various industries and sectors. Established in 1952, with an...

  • Cafe Supervisor

    1 day ago


    Bukit Mertajam, Malaysia Hong Bee Hardware Company Sdn Berhad Full time

    Restaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment. Hong Bee is an independent family-run group of companies, offering a broad range of outstanding products, services and expertise in various industries and sectors. Established in 1952, with an...

  • Van Salesman

    3 weeks ago


    Bukit Mertajam, Malaysia Pureherbs Food Industries Sdn. Bhd. Full time

    Join our rapidly growing coffee brand as a Van Salesman in the Northern region of Malaysia. Drive sales and distribution to supermarkets, grocery retail shops, and cafes. Responsibilities include meeting sales targets, building relationships, and ensuring timely deliveries. Requirements: Proven sales experience, knowledge of the region, strong communication...

  • Cafe Supervisor

    1 week ago


    Bukit Mertajam, Penang, Malaysia Hong Bee Hardware Company Sdn Berhad Full time

    Restaurant managers are in charge of managing food and beverage operations in the kitchen and other food and beverage outlets or units in a hospitality establishment.Hong Bee is an independent family-run group of companies, offering a broad range of outstanding products, services and expertise in various industries and sectors. Established in 1952, with an...

  • Cafe Tour Assistant

    2 weeks ago


    Bukit Mertajam, Malaysia The Vanilla Cafe & Village Full time

    Responsibilities: 1. Customer Service: - Build and maintain positive relationships with customers. - Greet customers warmly and assist them in making menu selections. - Take and prepare customer orders with attention to detail and adherence to quality standards. - Provide recommendations on menu items, including beverages and desserts. - Handle customer...


  • Bukit Mertajam, Malaysia ALLIED MART SDN BHD Full time

    Information regarding the job description of this vacancy Job description - To have full knowledge and understanding of menu and ingredients used in all food and beverage items. To ensure all the products used follows First-In First-Out (FIFO) to minimize wastage and control product quality. To seek further authorization and advice from immediate superior...