F&b Manager

6 months ago


Bukit Bintang, Malaysia AGENSI PEKERJAAN TG HUMAN RESOURCE SERVICES SB Full time

Our client is a well-known Singapore-based food and beverage chain that has rapidly expanded to become a distinctive household brand owner that has established its mark on the world stage with its bakery, restaurant and food atrium footprints.
- Responsible for the financial budgeting for the beverage sector.
- Develop sales strategies to meet the desired revenue for the business and manage the operating costs in tandem.
- Develop and execute outlet expansion plan and participate in ROI exercise.
- Work closely with the FandB team to develop new menu items from time to time.
- Ensure consistency in product quality and service delivery.
- Develop and review Standard Operating Procedures and ensure that the SOP is observed consistently.
- Work closely with the Brand Manager to develop marketing campaigns and branding strategies.
- Identify ways to increase work efficiency and productivity.
- Manpower planning to ensure efficient manpower utilization with consideration of attrition, peak period demands and succession planning.
- Lead, encourage and motivate employees to drive sales and heighten customer service delivery.
- Work closely with the HR and training team to identify the skills upgrade/training needed for staff.

**; Requirements**:
- Possess at least a Diploma or Degree in Food and beverage Services Management, Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management or equivalent.
- Minimum 4 years of experience in a similar capacity, with at least 2 years in managing a team of 30-40 headcounts.
- Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent; particularly managing a food court.
- Required language: English and Malay. Preferred language: Mandarin to deal with a counterpart in China.
- Independent and resourceful.
- Good communicator and people manager.
- Self-motivator and passionate about the FandB industry.
- Appreciates service excellence and problem-solving.
- Willing to travel around.

**Other information**:

- If there is a need or special situation, he might need to work on weekends, public holidays or after working hours - replacement leave provided if required by management.
- Working location: Patent House Jalan Bukit Bintang


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