Room Controller

5 months ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 24067036

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Control Room Operation

    5 months ago

    Kuala Lumpur, Malaysia Mentor Facilities Management Sdn Bhd Full time

    Continuously monitor and oversee the operation of various equipment and systems within the control room, ensuring they are functioning efficiently and in accordance with established standards - Promptly respond to alarms, alerts, and emergency situations by taking appropriate actions to mitigate potential risks, maintain safety, and minimize downtime -...

  • Control Room Supervisor

    3 months ago

    Kuala Lumpur, Malaysia Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Control Room Supervisor to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Rooms Controller

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** Malaysian **Job Number** 23196316 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room...

  • Rooms Controller

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23134111 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room...

  • Rooms Controller

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23212040 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and...

  • Rooms Controller

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23198064 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room according to guest request and...

  • Rooms Controller

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24107212 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room...

  • Room Controller

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24079200 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assign room...

  • Planning Supervisor

    5 months ago

    Kuala Lumpur, Malaysia Club Med Full time

    The Planning Supervisor ensures the assignment of rooms while respecting customer reservations. He / She ensures the exact counting of the people present in the establishment and the transmission to various services of the village of the Hotel Days (JH) daily and monthly. - Monitor guest room reservations and assign rooms according to the sales contract -...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 24067036 **Категория работы** Rooms & Guest Services Operations **Рез.** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 23198064 **Категория работы** Rooms & Guest Services Operations **Рез.** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Nº do Cargo** 24067036 **Categoria de emprego** Rooms & Guest Services Operations **Local** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numer oferty** 23212040 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Номер вакансии** 23212040 **Категория работы** Rooms & Guest Services Operations **Рез.** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 23196316 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24107212 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24034298 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** 23198064 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des...

  • Controller-rooms

    5 months ago

    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24079200 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Finance & Accounts Specialist-malay and English

    5 months ago

    Kuala Lumpur, Malaysia Recruitment Room Full time

    **Finance & Accounts Specialist** **Location: Kuala Lumpur, Malaysia** **L 2 : 2.6K - 4.9K** **JL 3 : 4K - 6K** **JL 4 : 6K - 7.5K** **Job Overview**: **Responsibilities**: - **Financial Planning and Analysis**: - Develop and implement financial planning strategies to support business objectives. - Conduct financial analysis, forecasting, and budgeting...