Duty Manager
6 days ago
**Job Descriptions**
- Providing a visible management presence while on duty.
- Ensuring each department is prepared and staffed for each shift.
- Dealing with sales enquires in absence of the department.
- Running of weddings, functions & conferences during each shift.
- Monitor health and safety throughout the hospital.
- Overlooking day-to-day operation of the whole facility
- Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed)
- Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)
- Assisting other heads of departments with their work
**Requirements**:
- Work experience as a Duty Manager or similar management role
- Previous experience in the industry (hospitality) preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
- BSc in Business Administration is a plus
Schedule:
- Flexible hours
COVID-19 considerations:
All staff and customer are required to wear masks at all the times.
Ability to commute/relocate:
- Kajang: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you immediately available?
**Experience**:
- Hospitality: 4 years (preferred)
**Language**:
- Mandarin (required)
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