Lead Change Management Specialist

6 months ago

Kuala Lumpur, Malaysia Fragomen Full time

Job Description

Fragomen Malaysia has an exciting opportunity to join the firm as Change Management Professional. As a key member, the Lead Change Management Specialist will play a crucial role in the development, facilitation and continuous improvement of an end-to-end framework that standardizes and governs the planning and delivering change (i.e., project management) as well as methods that support adoption and sustainment of change and sustaining change (i.e., organizational change management).

The Lead Change Management Specialist will lead communication and implementation of these new ways of working across the Asia-Pacific region and in close collaboration with the enterprise change management team, practices located within the region, change/project delivery teams, business excellence and other colleagues.

They will also support organizational change readiness through proven strategies that specifically prepare, support and equip people in order to drive successful change adoption and outcomes.

The Lead Change Management Specialist will report to the Senior Change Management Director and closely collaborate with regional Business Development, Strategic Delivery and Business Excellence leads.

How will you make a difference as a Lead Change Management Consultant at Fragomen?
- Contribute to the development and implementation of a comprehensive end-to-end change framework across the enterprise that establishes standards for the planning and delivery of change as well as the adoption and sustainability of various change efforts.
- Cultivate and maintain strong relationships with business stakeholders, manage stakeholder expectations and build trust within and across various functions including but not limited to Fragomen legal practices in the region, Business Development, Strategic Delivery and Business Excellence partners.
- Support organizational change management (people side of change) for complex change efforts including but not limited to large transformational change by developing and implementing comprehensive change management strategies.
- Collaborate with leadership to assess the impact of proposed changes and identify potential areas of resistance.
- Create communication plans to convey the purpose, benefits, and details of changes to various stakeholders.
- Conduct thorough change readiness assessments and identify key metrics to measure the success of change initiatives.
- Design and deliver engaging training programs to equip employees with the skills and knowledge needed for successful change adoption.
- Foster a culture of openness and collaboration, encouraging feedback and addressing concerns related to changes.
- Work closely with project teams to integrate change management activities into overall project plans.
- Provide coaching and support to leaders and managers to enhance their change leadership capabilities.
- Monitor and analyze the effectiveness of change management activities, making continuous improvements as needed.
- Stay abreast of industry best practices and trends in change management to enhance organizational agility.

Leverage your valuable skills and experience to make an impact at Fragomen:

- 5+ years of experience in change management, with a track record of successfully implementing complex organizational changes, ideally including global implementations of processes/systems.
- Bachelor’s degree in business, organizational psychology, or equivalent experience
- Strong interpersonal and communication skills to effectively engage with stakeholders at all levels.
- Ability to analyze and articulate the business impact of changes and develop strategies to address potential challenges.
- Exceptional project management skills and the ability to prioritize and manage multiple tasks concurrently.
- Certification in change management (e.g., Prosci, ACMP) and/or project management (e.g., PMI, PMI-ACM) is highly desirable.
- Proficient in utilizing change management tools and methodologies.
- Demonstrated ability to work in a collaborative, team-oriented environment.

Finding the right person is very important to us. We hope that finding the right place is as important to you.

Salary will be commensurate with experience.

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