Customer Service

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

Mix of fresher and experience profile with customer service aptitude skills - SPM and above on educational qualification - Possess strong communication skills, including the ability to converse, read and write (type) effectively in the native language or language in which services are to be provided - Ability to converse, read and write effectively in...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

RESPONSIBILITIES 1. Developing positive relationships with all customers. He/she will be the single point of contact for customers and BDC management to call upon for all customer related matters, such as incident reporting and monthly reporting. 2. To understand all the client Delivery items and work with all departments to deliver all tasks timely,...

Looking for Fresher/Experienced Customer Service Associate **Job Types**: Full-time, Permanent **Salary**: RM2,000.00 - RM2,400.00 per month Schedule: - Flexible hours - Rotational shift **Education**: - STM/STPM (preferred) **Language**: - English (preferred) - Bahasa (preferred)

Looking for Customer service Representative experience with inbound and outbound calling experience. **Job Types**: Full-time, Permanent **Salary**: RM3,500.00 - RM4,000.00 per month Schedule: - Monday to Friday - Night shift **Education**: - STM/STPM (preferred) **Language**: - Mandarin (preferred) - Cantonese (preferred)

**Responsibilities**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy while...

Are you passionate about travel and customer service? Do you dream of exploring new destinations and helping others create unforgettable experiences? If so, we have an exciting opportunity for you to join our team as an Adventure Ambassador - Customer Service Representative! As an Adventure Ambassador, you will be the face of our company, providing...

Hasbul Brothers is a Training & Consulting Company based in Cyberjaya, Selangor since 2011. This year, we want to guide over 5,000 entrepreneurs and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **internship student**. We need someone who has a high passion for learning, is highly creative, and is committed to...

Minimum 3 months customer service experiences. - Minimum SPM - Willing to work on shift basis. - Willing to work on weekend. - Willing to work at Cyberjaya. - Possess own transport. - Good spoken and written English and Bahasa Melayu. - Able to start on short notice. **Job Types**: Full-time, Permanent **Salary**: RM1,297.00 - RM2,400.00 per...

Customer Service and Sales At Blinder Wise Sdn Bhd, we’re more than just an online blinds and curtains provider; we’re a team dedicated to offering seamless and superior service to our clients. Guided by our motto to "Serve First," we seek a proactive and skilled Customer Service and Sales Specialist to join our systematic and efficient team. If you...

Customer service by telephone, mail and chat. - Creation, management and tracking of customer service tickets. - Keep the ticket tray within channel wise SL’s - Understand client policies and guidelines. - Provide customer service via telephone, mail and social media in the native and English language. - Attend and solve doubts complaints and comments to...

Responsibilities: - Advising clients about suitable travel options in accordance with their needs, wants and capabilities - Give advice on destinations - Make arrangements for transportation, hotel accommodations, car rentals, tours, and recreation - Advise on weather conditions, restaurants, tourist attractions, and recreation - Provide information on...

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

Duties and Responsibilities: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer’s complaint; determining the - cause of the problem; selecting and explaining the best solution to solve the problem; - expediting correction or adjustment; following up to ensure resolution -...