Customer Service Executive
1 week ago
**Job Scopes : -**
- Serve as a main contact point for customer, sales and intercompany.
- Troubleshoot and resolve customer concern patiently by providing professional ,timely, reliable and consistent update, information and suggestion.
- Filing customer records, including contact information, purchases, billings documents and labels draft.
- Receiving, processing and managing customer orders in line with agreed processes, business terms and service levels.
- Maintaining and resposible for data and system accuracy.
- Collaborates across functional teams such as sales, logistics, production and etc to support customer requirement.
- Creating ,extending and maintaining customer and account information in SAP.
- To perform any ad-hoc tasks assigned by superior.
**What you'll get in return : -**
- Working in a supportive and friendly environment
- Competitive Salary Package
- Comprehensive Benefits (Bonus + Allowance)
- Structured Career Progression
**We are looking for someone with : -**
- 1+ year(s) of practical experience in any relevant field
- Experienced in administrative function is an added advantage
- Fresh graduates are welcome to apply
- Diploma holder and above
**Salary**: Up to RM4,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- SAP: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (preferred)
-
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