![HWGZ Recruitment Services](https://media.trabajo.org/img/noimg.jpg)
Receptionist (Award Winning SPA Center)
3 weeks ago
**About the company**:
an Award Winning Spa.
**Work location**: Bukit Jalil, Kuala Lumpur
**Salary & Benefits**:
- EPF, SOCSO & EIS
- Paid Sick Leave, Annual Leave
- Birthday Benefits
- Staff & Family 40% Discount
- Annual Dinner
- Staff Promotion
- Medical Allowance
- Transportation Allowance
- Training Provided
- Company Trip
**Work hours**:
- 5 work days a week, rotating shift from Monday to Sunday
- 2 shifts (total 8 hours + 1 hour break) 10.00am - 7:00pm OR 12.00pm - 9:00pm
- Will entitle OT, if work overtime
**Responsibilities**:
- To promote the sale of services and products available from Urban Retreat Spa and Uroot Spa.
- To reply to messages in all social media platform and WhatsApp enquiries.
- Interacting with customers, providing information in answer to inquiries about products, and services.
- To ensure customer satisfaction level is maintained high when they visit the Urban Retreat Spa and Uroot Spa
- Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
- Handling and resolving customer complaints, or special orders via mail or phone.
- Investigating and correcting errors, following company and customer records.
- To ensure personal and team sales targets are achieved.
- To champion and deliver the Urban Retreat Spa and Uroot Spa brand standard at all times.
- Reporting & completing task given by your direct supervisor.
- To perform as and when necessary, task given by management level.
**Requirements**:
- Able to speak in Mandarin
- Possess at least a SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent
- Friendly with cheeky personality, possess good interpersonal and communication skills
- Able to work at Bukit Jalil area
- Strong disciplines, commitments and self-initiative
- Pleasant & cheerful personality
- Out spoken person
- Sales Oriented
**Salary**: Up to RM6,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
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