Associate, Invoice

7 months ago


Malaysia Lazada Full time

Location:
**Malaysia**
- Department: Supply Chain & Logistics- Location: Malaysia- Team and Role Introduction:

- The Claims & Invoice Analyst is responsible in managing the day-to-day tasks in communicating claims & Invoice report to third-party logistics(3PLs) and close collaboration with finance in managing 3PLs’ claim payments. Subsequently, this role involves analyzing Invoice & Claims data in order to provide operational and improvement feedback to reduce the number of disputes / leakages.**Responsibilities**:
- To perform weekly & monthly check for 3PLs Invoice & Claims reconciliation.
- Perform Deep Dive analysis to find out root causes, and align the final Invoice & Claims amount.
- To communicate 3PL claims report across internal and external stakeholders on a weekly basis.
- To ensure Invoices are issued weekly and follow-up on claim payments per agreed credit terms.
- Analyze claims data and identify root cause(s) to improve operational processes.
- Perform monthly claims & report for 3PLs, works with related stakeholders to minimize leakages.
- To immediately raise/communicate any issues that involve cross-functional departments and 3PLs for prompt action.
- To provide Invoice & Claims related analysis to stakeholders as required.
- Constantly review AR, AP, and COD aging to ensure payment are made within the timeframe.
- Review customer complaint (xspace ticket), perform investigation to close the ticket.
- Continuous review processes, propose change to enhance efficiency and drive continuous improvement projects.
- To support & perform additional tasks assigned by superior.

**Job Requirements**
- Requirements/Qualifications(must have):
- Bachelor's degree in Business or relevant field.
- 0 - 2 years of proven experience as an analyst in supply chain.
- Excellent analytical, mathematical and problem-solving abilities.
- SQL skills
- Superb communication and presentation skills.- Aptitude to succeed in a stressful and deadline-oriented environment.
- Solid understanding of MS Excel and ability to understand new information systems quickly.



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