Process Specialist
6 months ago
**About us**:
At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
**Responsibilities**:
- Undertake a range of operational activities associated with PTP for the respective countries including invoice management, payment processing, billing etc.
- Regular engagement with country teams and shared services on inputs and outputs for the completion of common processes.
- Address and resolve queries and escalations from the countries in a timely basis with minimised financial risk.
- Remain up to date and comply with relevant policies, controls, thresholds and guides.
- Works with their team lead and Business Process Owners (process specialists) to embed process changes, improvements and address any gaps.
- Provide regular updates to the their team lead on process completion and any escalations.
- Deliver the processes in scope to the agreed KPI requirements and support performance management.
- Provide input into the continuous improvement agenda by providing documented ideas to improve quality and efficiency.
**Requirements**:
- Bachelor's degree or higher in the relevant field, such as accounting, finance, or business management
- Minimum 4 years relevant experience.
- Strong knowledge and experience of PTP processes.
- Experience of using Oracle Cloud would be a preference.
- Ability to communicate to finance and non-finance stakeholders.
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