Consultant
5 months ago
**JOB DETAILS**
Project Implementation and Product Management
- Conduct and participate to make informed decisions throughout the lifecycle of a project, from the planning stage to completion.
- Document business processes and in charge of conducting product training for client users and facilitating user testing.
- Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities.
Helpdesk Support
- Ensure customer satisfaction by providing support to clients to ensure the quality of work is always delivered and maintain professionalism.
Pre-sales
- To provide professional consulting services to the clients on Company’s products and services.
General
- To continuously keep abreast of product and industry knowledge with alert on the latest technological advancements to provide leadership to cross-functional teams when necessary.
- Teamwork - to consistently demonstrate actions (e.g. knowledge sharing, helping each other to meet project timeline, sense of urgency) to increase the teamwork with all team members.
- To serve as a mentor to the juniors and work closely with them and clients based on business requirements.
- To perform other duties at the discretion of the superior and/or management.
**REQUIREMENTS**
- Possesses Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
- A team player with excellent communication and presentation skills.
- Willing to travel across Malaysia depending on project requirements.
- An analytical mind with problem-solving abilities to be able to advise on business workflow/automation.
- Excellent written and verbal communication.
- Excellent project and time management skills.
- Self-starter; able to work independently with mínimal supervision.
Technical skill - to acquire minimum business analytics for data analysis and troubleshooting use.
**Salary**: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
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