Junior Executive/executive

6 days ago


Butterworth, Malaysia AEON Credit Service (M) Berhad Full time

**工作亮點**
- 有競爭力的薪資待遇
- 激勵

**工作主要目的:**

收款員的主要目的是按月管理客戶的帳戶,確保所有帳戶在到期日之前付款,並確保客戶的帳戶維持不變且不會增加帳齡。

**職位描述:**
- 對每個單獨的結果(集合結果)負責。
- 建議客戶按時付款。
- 重新充當提醒,提醒客戶有關付款到期日
- 根據客戶要求回應客戶要求
- 確保維護客戶服務和公司形象。
- 根據分配的隊列完成催款活動。
- 透過電話/電子郵件/傳真對客戶進行廣泛的跟進,以確保他們按照信用期限付款。
- 確保良好的客戶關係和服務水準。
- 實現管理階層設定的收款標準和收款財務目標。

**職位需要:**
- 最低 SPM、STPM、文憑或學位持有者。
- 鼓勵應屆畢業生申請。
- 良好的英語和馬來語溝通能力
- 熟悉PC並熟練使用MS Office
- 傾聽技巧以換位思考並傾聽他人的想法
- 說服他人採取積極行動、態度和行為的技巧
- 處理和管理壓力的能力

**附加資訊:**
- 工作時間:週一至週六(工作5天,入選者可享有休息日及休息日輪流)
- 工作時間:上午 9 點 - 下午 6 點
- 滿足KPI提供獎勵



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