Procurement and Customer Service Officer
3 weeks ago
**Role**
Procurement and Customer Service Officer at SENZO plays a pivotal role in the development of company's product portfolio, source new products to align with SENZO's business objectives and provide essential customer support.
**Responsibilities**
**Product Support, Sourcing and Procurement**
Communication in spoken and written Mandarin and English are essential in this job position
Identify and source products/ components from various countries such as China and Europe for new product introductions and to enhance existing product range.
**Documentation and Materials**:
Work with marketing and product engineering departments to create and update product-related documents, including user manuals, user guides and other instructional materials.
**Customer Care**
Provide support and address customer inquiries, concerns, and issues related to company's products.
Act as a bridge between customers and the company.
**Qualifications**:
- SPM graduate with computer literacy / diploma in business, engineering or related field
- Experience in procurement and sourcing
- Good customer service and communication skills
- Proficient in administrative tasks and documentation.
- Work with different department in the company
**Salary**: RM2,200.00 - RM3,500.00 per month
**Benefits**:
- Maternity leave
- Parental leave
Schedule:
- Monday to Friday
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