Procurement and Customer Service Officer

3 weeks ago


Bayan Lepas, Malaysia Senzo Sdn Bhd Full time

**Role**

Procurement and Customer Service Officer at SENZO plays a pivotal role in the development of company's product portfolio, source new products to align with SENZO's business objectives and provide essential customer support.

**Responsibilities**

**Product Support, Sourcing and Procurement**

Communication in spoken and written Mandarin and English are essential in this job position

Identify and source products/ components from various countries such as China and Europe for new product introductions and to enhance existing product range.

**Documentation and Materials**:
Work with marketing and product engineering departments to create and update product-related documents, including user manuals, user guides and other instructional materials.

**Customer Care**

Provide support and address customer inquiries, concerns, and issues related to company's products.

Act as a bridge between customers and the company.

**Qualifications**:

- SPM graduate with computer literacy / diploma in business, engineering or related field
- Experience in procurement and sourcing
- Good customer service and communication skills
- Proficient in administrative tasks and documentation.
- Work with different department in the company

**Salary**: RM2,200.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Monday to Friday


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