Team Lead- Japanese
3 weeks ago
Role: Team Lead
- Japanese
Location: George Town, Penang, Malaysia.
Salary Max: RM 11,000 - RM 15,000
Language: Japanese
Joining Date: 4/3/2024
Headcount: 6
Shift: 24x7 Rotational Shift
NOTE: BPO TL experience is required
Role & Responsibilities:
- Manage Team that Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
NOTE: The paperwork and relocation expenses will be handled by the company
**Job Types**: Full-time, Permanent
**Salary**: RM11,000.00 - RM15,000.00 per month
Application Question(s):
- What nationality are you?
- Location is Penang/Georgetown, are you okay with it?
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