Customer Service Specialist

Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...

Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

Customer Service ExecutiveWe are seeking a highly skilled Customer Service Executive to join our team at Elite Advance Service Sdn Bhd.This is an excellent opportunity for a Fresh Graduate or someone with experience in the fintech industry to develop their skills and advance their career.Responsibilities:Deliver exceptional customer service by ensuring that...

Fintech Support SpecialistWe are seeking a detail-oriented and analytical Fintech Support Specialist to join our team at Elite Advance Service Sdn Bhd.In this role, you will be responsible for providing technical support and assistance to customers related to fintech products and services.Key Responsibilities:Analyze customer queries and provide accurate...

**Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

Job Purpose:At Asia Global Advisory, we are seeking a highly skilled Customer Service Representative to provide exceptional support to our patients, payers, and corporate partners. As a key member of our team, you will play a vital role in ensuring that our clients receive prompt and easy access to professional medical services.Key Responsibilities:Aid with...

**Job Description**In this role, you will be responsible for delivering fair outcomes to our customers and ensuring the quality of service in place. You will actively share customer feedback with internal departments to improve the customer experience and respond to feedback received from social media.**Key Responsibilities:**Deliver fair outcomes to...

Reporting to Customer Service Manager and/ or appointed immediate superior - Attend to customers complaints and find solutions to all complaints. - To ensure that all daily transportation and shipments are scheduled to customers’ needs. - To coordinate with all related parties inclusive of customers ensuring shipments in order. - To ensure that opening and...

Job responsibilities - Provide an amazing, personalized experience to each customer. No copy and paste answers, only meaningful, personalized replies with love and care injected into each message. - Analyze customer feedback while continuously looking for ways to improve customer experience. - Ensure feedback flows to all teams in order to improve. - Strive...

Liaise with customer on their shipment needs and attend to customer inquiries. - Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. - Prepare shipping notes and delivery order for cargo sending to warehouse / port. - Assist in advise and confirm to customer cargoes on board date (send...

【Job Description】 Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...

Role SummaryWe are seeking an experienced Product Support Specialist to join our team at Yihai Malaysia Food Sdn. Bhd.About the RoleThe successful candidate will be responsible for providing exceptional customer service and ensuring customer satisfaction.You will be required to analyze customer feedback, identify areas for improvement, and implement changes...

Liaise with customer on their shipment needs and attend to customer inquiries. - Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. - Prepare shipping notes and delivery order for cargo sending to warehouse / port. - Assist in advise and confirm to customer cargoes on board date (send...

**Responsibilities**: - Setting up appointments with customers and coordinate technical teams on confirmed appointments - Generation of invoice/quotation and facilitate customer's payment - Inventory management - Purchase items from various suppliers - Data entry of sale and purchase invoices, appointment and after sales records, and employee’s overtime...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service support to customers -...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

Keeping records of customer interactions, transactions, comments, and complaints. - Responding promptly to walk-in customer inquiries. - Assist in installing the RFID device in the customer's vehicle. - Ensure customer satisfaction and provide professional customer support. - Maintaining a positive, empathetic, and professional attitude toward customers...