Officer - Loans Operations Analyst 1, Hybrid (Kuala

4 months ago

Kuala Lumpur, Malaysia Citi Full time

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Responsibilities**:

- This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment
- Involved in providing day-to-day Collateral management which may include booking cash transactions and making payments, input of general ledger entries and (complex) calculations
- There may be possible interaction with other counterparties around positions and outstanding balances/claims
- Supports an expansive and/or diverse array of products (risk and control) /services
- Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement
- Designs and analyze moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services
- Makes judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements
- Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest process improvements, and adhere to audit and control policies
- Often related, but not limited to loan documentation processes
- Timely management and escalation of all inquiries and issues related to loan processing
- Demonstrates a sound level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
- Demonstrates an excellent knowledge of Bank related systems
- Has direct interaction with external customers to disseminate or explain information
- Individuals at this level exhibit strong executional capabilities
- Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity

**Qualifications**:

- 0-2 years Experience
- Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
- Demonstrate understanding of Loan Processes, Procedures, Products and Services
- Basic awareness of managing, preparing, and reviewing loan documentation
- Able to identify, mitigate, manage, resolve, and escalate risks and issues
- Awareness of various risks, policies and control measures and processes
- Comply with applicable laws, rules, and regulations, and adhering to Policies

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Loan Documentation and Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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