Loans Operations Analyst

4 weeks ago

Kuala Lumpur, Malaysia Citi Full time

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as **Officer, Loans Operation Analyst - Hybrid** (Internal Job Title: Loan Doc & Proc Analyst 2 - **C10**) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

**In this role, you’re expected to**:

- This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
- Activities will include independently processing and closing loans within a complex loan operations environment
- Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations. In addition, there will be possible interaction with other counterparties around positions and outstanding balances/claims.
- Supports an expansive and/or diverse array of products (risk and control) /services.
- Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
- Make recommendations to management to support process improvement.
- Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
- Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.
- Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
- Timely management and escalation of all inquiries and issues related to loan processing
- Has direct interaction with external customers to disseminate or explain information
- Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
- Demonstrates an excellent knowledge of Bank related systems.
- Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
- Individuals at this level exhibit executional capabilities
- 0-2 years relevant experience
- Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
- Demonstrate understanding of Loan Processes, Procedures, Products and Services
- Basic awareness of managing, preparing, and reviewing loan documentation
- Able to identify, mitigate, manage, resolve, and escalate risks and issues
- Awareness of risk types, policies and control measures and processes
- Comply with applicable laws, rules, and regulations, and adhering to Policies
- Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Loan Documentation and Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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